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Patient Service Representative for Pediatric Dental Office-Full Time

HAMLIN FAMILY DENTISTRY INC

15415 Waterbird Rd, FL

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JOB DETAILS
SKILLS
Administrative Skills, Billing, Calendar Management, Communication Skills, Computer Skills, Computer Software, Customer Support/Service, Data Quality, Dentistry, Detail Oriented, Establish Priorities, Fax Machines, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Healthcare Software, Medical Office Administration, Medical Records, Microsoft Office, Multitasking, Operations Management, Organizational Skills, Patient Assessment, Patient Care, Patient Confidentiality, Pediatrics, Portuguese Language, Presentation/Verbal Skills, Privacy Controls, Record Keeping, Records Management, Regulations, Telephone Skills, Training/Teaching, Writing Skills
LOCATION
15415 Waterbird Rd, FL
POSTED
12 days ago
Benefits:
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Company parties
  • Competitive salary
  • Flexible schedule

Job description - Patient Services Representative for Pediatric Dental office Full Time
 Duties:
 - Greet and check-in patients upon arrival, ensuring a positive and welcoming experience
 - Schedule appointments and manage the appointment calendar
 - Verify patient insurance coverage and collect necessary information for billing purposes
 - Answer phone calls and respond to patient inquiries in a professional and courteous manner
 - Maintain patient records and ensure accuracy of information
 - Assist with administrative support tasks, such as filing, faxing, and scanning documents
 - Adhere to HIPAA guidelines to protect patient privacy and confidentiality
 - Collaborate with other healthcare professionals to ensure smooth patient flow and efficient operations
 
Qualifications:
 - Previous experience in a medical office or dental receptionist role is preferred (over one year)
 - Strong customer service skills with a focus on patient satisfaction
 - Proficiency in using dental or medical practice management systems (e.g., Softdent, Dolphin)
 - Knowledge of dental administrative support systems and procedures
 - Familiarity with medical records management and HIPAA regulations
 - Excellent organizational skills with attention to detail
 - Ability to multitask and prioritize tasks in a fast-paced environment
 - Strong communication skills, both verbal and written
 - Proficient in using computer software applications, such as Microsoft Office Suite (one year of experience)
-  Reliably commute or planning to relocate before starting work (Required)
- Fluent in Portuguese is a bonus 
 
 
 Join our team as a Patient Services Representative and contribute to providing exceptional patient care in our Pediatric Dentistry office. As a key member of our administrative team, you will play a vital role in ensuring smooth operations and delivering excellent customer service to our patients. We offer competitive compensation and benefits packages.
 If you meet the qualifications above and are ready to make a difference in the lives of our patients, please submit your resume along with a cover letter detailing your relevant experience. We look forward to reviewing your application. 

About the Company

H

HAMLIN FAMILY DENTISTRY INC