The Patient Service Representative provides compassionate front-office support in a healthcare setting, including scheduling appointments, verifying patient information, collecting payments, and maintaining patient records.
They answer calls professionally, greet patients, manage office supplies, and facilitate referrals and test scheduling.
Additional duties include balancing daily transactions, ensuring HIPAA compliance, assisting clinical staff, and supporting cybersecurity efforts.
Requires at least two years of medical office or customer service experience, strong communication skills, proficiency with practice management software, and the ability to handle challenging situations. High school diploma is required.
Offers full-time and part-time positions with benefits for full-time employees. The role emphasizes teamwork, professionalism, and a commitment to excellent patient care.