This role provides support for daily organizational activities, including patient registration, filing, phone coverage, and referrals.
Major duties involve effective communication, such as answering calls, greeting visitors, managing patient inquiries, and understanding insurance details.
Proficiency with workplace computers and equipment includes updating patient records, verifying insurance, managing files, and handling confidential information in compliance with privacy laws.
Responsibilities also include collecting payments, reconciling cash reports, and ensuring adherence to policies.
Teamwork is essential, with tasks supporting coverage and communication among staff.
Skills required include excellent customer service, attention to detail, conflict resolution, and adaptability.
Qualifications: High school diploma or G.E.D., one year of customer service, with preferred experience in medical settings and electronic medical records.
Work hours are 10:30am-7pm Monday-Thursday and 9am-5:30pm Friday.