Patient Service Representative

Patient First

Alexandria, VA

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JOB DETAILS

SKILLS

Administrative Skills, Billing, Cash Management, Customer Support/Service, Demographics, Emergency Medicine, Housekeeping/Cleaning, Kiosks, Lift/Move 25 Pounds, Mail Processing, Medical Equipment, Medical Office, Multitasking, Nursing, Office Equipment, Patient Care, Patient Registration, Service Delivery, Support Documentation, Telephone Skills, Typing

LOCATION

Alexandria, VA

POSTED

1 day ago

This role involves assisting patients with kiosks, escorting emergency cases, and handling physician and nurse requests promptly.

Registering patients accurately while delivering compassionate service, verifying demographic, insurance, and health info, and explaining billing policies.
Handling billing inquiries, collecting payments, issuing receipts, and discharging patients.
Managing cash, correspondence, and medical documents, and supporting administrative tasks like filing, scanning, and report verification.
Answering calls, maintaining supplies, cleaning work areas, and participating in staff meetings.
Operating medical and office equipment, assisting with maintenance, and providing friendly customer service.
Must be 18+, with basic typing skills, clerical experience preferred, and able to stand, sit, lift up to 25 lbs, and multitask. Willing to work at any center as needed.

About the Company

Patient First

Patient First History

Since opening our first medical center in 1981, Patient First's vision remains the same: making access to quality medical care as convenient and cost-effective as possible. To achieve this objective, we have adopted and continue to embrace many innovative operating systems and practices.

All Patient First medical centers are open every day of the year from 8 am to 10 pm - including weekends and holidays.

Patients can come at times that best fit their schedules and when urgent medical attention is needed on days as well as at times when other facilities are closed.

No appointments are necessary. Patients can walk into a Patient First center and receive prompt attention upon arrival. Patients who wish to see a particular physician or physician assistant can call ahead or click here to explore the dates and times when that person will be seeing patients.

X-rays, lab tests, and pre ion drugs are available on-site to save time and reduce the need for extra trips.

These innovations, along with sophisticated, automated registration and treatment systems and our commitment to an excellent medical staff and quality of care have been widely accepted, allowing Patient First to expand considerably over the years. Patient First now offers both primary and urgent care services and participates in most insurance plans. We also provide a broad range of Occupational Health services. There are currently 41 Patient First centers: 9 in Greater Richmond; 8 in Greater Hampton Roads, Tidewater, and the Peninsula; 14 in Greater Baltimore; 5 in Greater DC; 2 in Eastern Pennsylvania; and 3 in Central Pennsylvania. Expansion plans include building additional centers in all these areas in addition to other localities and states.

INDUSTRY

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