This role involves assisting patients with kiosk check-in, escorting emergency cases, and handling physician and nurse requests promptly.
It includes verifying patient information, explaining billing policies, and processing payments with accuracy and compassion.
Additional duties encompass managing medical and office documents, answering calls, maintaining supplies, and ensuring proper equipment use.
The position requires excellent communication, multitasking, and basic clerical skills, with a preference for at least one year of clerical experience.
Physical requirements include sitting, standing, walking up to 7 hours, and lifting up to 25 pounds.
Flexibility to work at different centers and participate in maintenance and staff meetings is essential.
Minimum education is a high school diploma or equivalent, and candidates must be 18 or older.
Patient First History
Since opening our first medical center in 1981, Patient First's vision remains the same: making access to quality medical care as convenient and cost-effective as possible. To achieve this objective, we have adopted and continue to embrace many innovative operating systems and practices.
All Patient First medical centers are open every day of the year from 8 am to 10 pm - including weekends and holidays.
Patients can come at times that best fit their schedules and when urgent medical attention is needed on days as well as at times when other facilities are closed.
No appointments are necessary. Patients can walk into a Patient First center and receive prompt attention upon arrival. Patients who wish to see a particular physician or physician assistant can call ahead or click here to explore the dates and times when that person will be seeing patients.
X-rays, lab tests, and pre ion drugs are available on-site to save time and reduce the need for extra trips.
These innovations, along with sophisticated, automated registration and treatment systems and our commitment to an excellent medical staff and quality of care have been widely accepted, allowing Patient First to expand considerably over the years. Patient First now offers both primary and urgent care services and participates in most insurance plans. We also provide a broad range of Occupational Health services. There are currently 41 Patient First centers: 9 in Greater Richmond; 8 in Greater Hampton Roads, Tidewater, and the Peninsula; 14 in Greater Baltimore; 5 in Greater DC; 2 in Eastern Pennsylvania; and 3 in Central Pennsylvania. Expansion plans include building additional centers in all these areas in addition to other localities and states.