Administrative Skills, Business Administration, Cancer, Cardiac Surgery, Communication Skills, Current Procedural Terminology (CPT), Customer Support/Service, Diabetes, Endocrinology, Family Medicine, Family Planning, Gastroenterology, Geriatrics, Health Insurance, Healthcare, Healthcare Quality, High School Diploma, Hospital, ICD-10, Internal Medicine, International Classification of Diseases (ICD), Laboratory Testing, Mammography, Medical Diagnosis, Medical Records, Medical Terminology, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Obstetrics and Gynecology, Organizational Skills, Patient Care, Radiography, Team Player, Urgent Care, Urology
Founded in 1921, Straub Benioff Medical Center includes:
- A 159-bed hospital in Honolulu
- A network of neighborhood clinics
- A visiting specialist program that reaches throughout the state of Hawaii
With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including:
- Bone and joint
- Heart
- Cancer
- Endocrinology/diabetes
- Family medicine
- Gastroenterology
- Geriatric medicine
- Internal medicine
- Vascular and urology
Straub is home to the Pacific Regions only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawaii, such as minimally invasive cardiac surgery and total joint replacement.
Straub is proud to bring Mililani and nearby residents the best in medical care for the entire family at a convenient, close-to-home location. As Straub patients, our clients have access to over 300 specialists and all the services of Straub Benioff Medical Center.
At the Mililani Family Health Center, our services include:
- Diagnosis and treatment of illness and injury for infants, children, adolescents, and adults
- Periodic physical examinations for children and adults
- Complete obstetrics/gynecology and family planning services
- Lab testing
- On-site X-ray and mammography services
- Routine immunizations
The Administration team works to ensure that all these services are delivered and managed in an effective manner with friendly customer service.
If you are highly organized and have a talent for coordinating multiple areas in a single department, you could be the ideal candidate for our Lead Patient Service Representative position. In this role, you will:
- Coordinate work activities and staffing at Straub Mililani
- Train and maintain master schedules
- Process professional/technical fees generated by department providers
- Interview, register, admit, update, and create patients medical records
- Act as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities
- Assist in administrative tasks
We are looking for someone with:
- Exceptional planning and communication skills
- The ability to work in a collaborative, team-oriented environment
- A commitment to delivering the highest quality health care to Hawaiis people
Job Details
- Location: Straub Benioff Medical Center - Mililani Clinic & Urgent Care
- Work Schedule: Day - 8 Hours
- Work Type: Full Time Regular
- FTE: 1.000000
- Bargaining Unit: Non-Bargaining
- Exempt: No
- Req ID: 32438
- Pay Range: 26.14 - 28.64 USD per hour
- Category: Administrative
Minimum Qualifications
- High school or equivalent.
- Two (2) years clerical support experience in a health care setting, including medical insurance and collection experience.
Preferred Qualifications
- Associates degree in business administration and/or related field.
- International Classification of Diseases 10th edition (ICD-10) and Current Procedural Terminology (CPT).
- Medical terminology experience.
- MS Office Suite (Word, Excel, Power Point, Outlook) experience.
EOE/AA/Disabled/Vets
Hawaii Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience, and training, as well as internal peer equity.