Patient Service Associate/Patient Transporter

Primary Duties and Responsibilities

• Coordinates and facilitates the flow of patients into and out of the department in a timely manner in coordination with the Charge Nurse.
• Obtains lab data from computers for nursing and medical staff.
• Logs patient orders into computer.
• Obtains up-dates to daily OR schedule and communicates with appropriate personnel to maintain adequate information that affects departmental throughput.
• Answers phone and communicates information to appropriate staff member.
• Maintains accurate documentation of patient flow through the department including but not limited to entering data into hospital information systems.
• Coordinates supply chain activities. This includes but is not limited to monitoring stock levels ordering/crediting and storing office supplies patient care supplies medical record forms/supplies and nutrition supplies.
• Maintains and operates all office and communication equipment including but not limited fax machines printers telephones and computers. Initiate maintenance and repair orders to the appropriate personnel/department as necessary to maintain equipment in a functional state.
• Coordinates with Health Information Management personnel for the safe storage within the department and return of appropriate medical record documents to HIM.
• Notifies in conjunction with the Charge Nurse the appropriate department if service is needed for patient care equipment.
• Participates in quality improvement initiatives.
• Contributes to the development and implementation of unit departmental and organizational objectives.
• Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not considered to be all-inclusive.
• Minimal Qualifications
  Education
  • High School Diploma or GED required
  • Associate's degree strongly preferred
  Experience
  • 1-2 years Clerical experience in a fast-paced environment preferably a healthcare setting. required and
  Licenses and Certifications
  • N/A
  Knowledge Skills and Abilities
  • Medical/surgical terminology.
  • Experience working with multiple telephone lines; office skills including knowledge and operational use of automated systems basic computer skills and pneumatic tube system required.
  • Strong ability to maintain a professional demeanor and function at a high level in an often stressful environment.
  • Excellent oral and written communication skills required.
  • Knowledge of PICIS is desirable.
  This position has a hiring range of : USD $20.57 - USD $36.27 /Hr.