Patient Scheduling Representative 3 - TGH Imaging Scheduling

Tampa General Hospital

Tampa, FL

JOB DETAILS
SKILLS
Call Volume, Communication Skills, Computer Systems, Customer Support/Service, Demographics, High School Diploma, Insurance, Medical Office, Medical Records, Patient Education, Presentation/Verbal Skills, Problem Solving Skills, Radiology, Telephone Skills, Typing, Writing Skills
LOCATION
Tampa, FL
POSTED
17 days ago

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Summary

This position coordinates, schedules, and reschedules radiology procedures for patients and referring physician offices across all imaging locations. The role ensures accurate collection of patient and insurance information while providing clear guidance regarding appointment details and exam preparation. The position supports high-volume scheduling operations in a team-based environment.

Essential Functions

  • Coordinate, schedule, and reschedule radiology procedures
  • Communicate appointment and imaging information to patients and physician offices
  • Collect and record patient demographic and insurance information
  • Provide exam preparation instructions to patients
  • Remind patients of required documentation and items for appointments
  • Obtain and document referral and authorization information in scheduling systems
  • Manage call efficiency in a high-volume call environment
  • Support team members to maintain scheduling workflow
  • Perform other assigned duties related to scheduling operations

'',''!*!

Summary

This position coordinates, schedules, and reschedules radiology procedures for patients and referring physician offices across all imaging locations. The role ensures accurate collection of patient and insurance information while providing clear guidance regarding appointment details and exam preparation. The position supports high-volume scheduling operations in a team-based environment.

Essential Functions

  • Coordinate, schedule, and reschedule radiology procedures
  • Communicate appointment and imaging information to patients and physician offices
  • Collect and record patient demographic and insurance information
  • Provide exam preparation instructions to patients
  • Remind patients of required documentation and items for appointments
  • Obtain and document referral and authorization information in scheduling systems
  • Manage call efficiency in a high-volume call environment
  • Support team members to maintain scheduling workflow
  • Perform other assigned duties related to scheduling operations

'',''!*!

High School Diploma or GED

Work Experience and Additional Information

Minimum of 2 years of experience in an office setting

Technical Knowledge, Skills, and Abilities

  • Expert with computer systems and typing
  • Exemplary Verbal and written communication skills
  • High level of telephone etiquette and customer service skills
  • Excellent Problem-solving ability
  • Expert knowledge of scheduling workflows and patient information management

'',''!*!

High School Diploma or GED

Work Experience and Additional Information

Minimum of 2 years of experience in an office setting

Technical Knowledge, Skills, and Abilities

  • Expert with computer systems and typing
  • Exemplary Verbal and written communication skills
  • High level of telephone etiquette and customer service skills
  • Excellent Problem-solving ability
  • Expert knowledge of scheduling workflows and patient information management

'',''Tampa'',''Tampa'','''','''',''

TGHI Hidden River - CorpOffice (TGHICORP)

8800 Grand Oak Circle

Tampa, 33637

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About the Company

T

Tampa General Hospital