Patient Relations Assistant/UKHC

Posting Details

Posting Details

Job Title Patient Relations Assistant/UKHC Requisition Number RE54068 Working Title Patient Relations Assistant Department Name H3180:Imaging Services Work Location Lexington, KY Grade Level 06 Salary Range $16.20-24.82/hour Type of Position Staff Position Time Status Full-Time Required Education

HS

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience

3.5 yrs

Required License/Registration/Certification

None

Physical Requirements

Sitting for extended periods of a time

Shift

Monday - Friday, variable hours

Job Summary

This clinic seeks and individual to provide front desk registration in the outpatient clinic; primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports the efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.

Skills / Knowledge / Abilities

This position requires the ability to multi-task, provide exceptional customer service, attention to detail, excellent communication skills, both in person and telephone, organizational and computer skills.

Does this position have supervisory responsibilities? No Preferred Education/Experience

Customer service in a medical setting

Deadline to Apply 05/28/2026 Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • Please indicate which best represents your years of paid, full-time employment experience in patient care.

• None

• More than 0, less than 1 year

• More than 1 year, less than 2 years

• More than 2 years, less than 3 years

• More than 3 years

• • Can you work days, evenings, weekends and holidays?

• Yes

• No

• • Describe your work experience providing customer service in a fast-paced work environment.

(Open Ended Question)

• • Please describe your experience in a medical office/hospital patient care setting.

(Open Ended Question)

Applicant Documents

Required Documents

• Resume
• Cover Letter

Optional Documents