Patient Recruiter Associate

Design Science Group LLC

Philadelphia, PA

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Alliance/Partner Management, Background Investigation, Call Centers, Cold Calling Skills, Communication Skills, Customer Support/Service, Database Administration, Diversity, Healthcare, High School Diploma, Human Factors, Logistics, Medical Equipment, Medical Tests, Multitasking, Negotiation Skills, Operational Support, Patient Care, Project/Program Management, Psychiatry and Mental Health, Recruiting Strategy, Salesforce.com, Time Management, Usability Engineering

LOCATION

Philadelphia, PA

POSTED

30+ days ago

Design Science is a human factors research firm dedicated to testing medical devices for usability and safety before they go to market. We're looking for a Strategic Partnership Associate (SPA) to recruit paid participants for user-centered research studies in Philadelphia, Chicagoland and across the U.S.
This position plays a key role in bringing innovative medical devices to market with an impact on improving patient lives around the world.

What You’ll Do:

Recruit patients, caregivers, and medical professionals for paid study sessions for our labs in Philly, Evanston and around the U.S.
Manage participant recruitment, screening, enrollment, scheduling, and follow-up communications
Build partnerships with healthcare organizations and advocacy groups
Develop and execute creative recruitment strategies
Coordinate participant logistics and maintain databases (Salesforce)
Attend outreach events and occasionally support front desk operations

What You Must Have:

1–2 years in customer service, hospitality, call center or medical field
Strong communication, negotiation, and relationship-building skills
Ability to cold call, manage multiple projects, and meet deadlines
High School Diploma required; Bachelor’s degree is beneficial
This position requires you to be in on site 2 days a week in our center city Philadelphia location and remote the rest of the week.
The finalist will be required to successfully complete a background check.

Perks & Benefits:

Medical, dental, vision + mental health support
Generous PTO & paid holidays
401K with match, paid family leave
Wellness program, casual dress code, and more!

Salary range for this position is $58,000-61,000 per year plus benefits.

Design Science is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
M/F/D/V

Patient Recruiter Associate

Design Science Group LLC

Philadelphia, PA

About the Company

Design Science Group LLC

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