Patient Nurse Navigator - Atrium Health Union EMS FT

Atrium Health

Monroe, NC

JOB DETAILS
SALARY
$41.10–$61.65 Per Hour
SKILLS
Aftercare, Behavioral Health, Cancer, Cardiology, Case Management, Clinical Research, Clinical Support, Clinical Training, Clinical Trial, Community Development, Community Health, Community Intervention, Community and Social Services, Compensation and Benefits, Conferences, Customer Experience, Discharge Plans, Documentation, EMT-Paramedics, Emergency Services, Facebook, Health Plan, Healthcare, Healthcare Providers, Home Care, Hospital, Insurance, Leadership, LinkedIn, Medicine, Network Integration, Network Support, Neuroscience, Nonprofit, Nursing, Nursing Management, Onboarding, Oncology, Operating Room Nursing, Organ Transplant, Patient Admissions, Patient Assessment, Patient Care, Patient Education, Patient Follow-up, Pediatrics, Performance Management, Pharmacy, Plan Meetings, Primary Care, Process Improvement, Registered Nurse (RN), Resource Management, Retirement Plan, Risk, Social Work, Strategic Planning, System Integration (SI), Time Management, Twitter, Utilization Management
LOCATION
Monroe, NC
POSTED
30+ days ago

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Patient Nurse Navigator - Atrium Health Union EMS FT

Monroe, NC, United States

Job ID: R226940

Shift: Various

Job Type: Regular

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Department:

70519 Atrium Health Union - Mobile Integrated Health

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Employee will work at least 40 hours within a standard two-week pay period upon successful completion of initial onboarding.

Pay Range

$41.10 - $61.65

Essential Functions

  • Coordinate and conduct patient assessments utilizing community paramedics for: Community, 9-1-1, and third-party referrals
  • Qualifying inpatient discharges prior to hospital release
  • Collaborate with hospitals and facility staff to support on-site discharge planning and care transitions as needed
  • Work closely with physicians, PA-Cs, RNs, behavioral health providers, case management, pharmacy, and insurance plans to ensure continuity of care
  • Perform SDOH and inpatient assessments to identify clinical, behavioral, social, and environmental needs
  • Develop, implement, and monitor individualized care and aftercare plans
  • Facilitate referrals to primary care, behavioral health, community-based case management, social services, faith-based, governmental, and third-party agencies
  • Coordinate resource management for patients and families across the continuum of care
  • Provide patient and family education related to clinical conditions and care plans
  • Implement and support appropriate clinical interventions delivered by community paramedics to achieve optimal outcomes
  • Manage complex, high-risk, high-utilizer, and non-compliant patient cases, including crisis response
  • Develop targeted outreach strategies for patients lacking consistent primary or behavioral healthcare engagement
  • Identify barriers to care and collaborate with patients, families, and support networks to establish integrated plans of care
  • Participate in referral conferences, interagency meetings, treatment planning, and departmental initiatives
  • Ensure timely, accurate case management and documentation in accordance with established standards
  • Identify system and provider issues and contribute recommendations for service and process improvement

Education, Experience, & Certifications:

Required: Bachelors degree in nursing or related field required.

Preferred: Masters degree in nursing, social work, or related field. Current NCOEMS certification as EMT, AEMT, or Paramedic. Prior experience in behavioral health or SUD, experience with community-based case management, and behavioral health. experience in behavioral, clinical, utilization management, home care, discharge planning, and/or case management required.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

  • Premium pay such as shift, on call, and more based on a teammate's job

  • Incentive pay for select positions

  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs

  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

  • Flexible Spending Accounts for eligible health care and dependent care expenses

  • Family benefits such as adoption assistance and paid parental leave

  • Defined contribution retirement plans with employer match and other financial wellness programs

  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nations largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

The Patient Nurse Navigator serves as a vital link between patients, Union EMS community paramedics, and healthcare and social service providers. This role focuses on guiding high-risk and frequently utilizing patients through the healthcare system by coordinating care, facilitating access to primary and specialty services, addressing social determinants of health, and promoting appropriate use of EMS and emergency services. The Patient Navigator supports care plans developed with community paramedics, assists with patient education and follow-up, and helps reduce preventable hospital admissions and 911 utilization through proactive engagement and resource connection.

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