PATIENT FINANCIAL COUNSELOR - HOSPITAL

Trinity Health

Hartford, CT

JOB DETAILS
SKILLS
Accounts Receivable, Billing, Federal Government, Financial Planning, Financial Services, Healthcare, High School Diploma, Hospital, Leadership, Medicaid, Medical Billing, Medicare, Patient Education, Reimbursement, State Government, Training/Teaching, User Interface/Experience (UI/UX)
LOCATION
Hartford, CT
POSTED
30+ days ago

Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose

Financial advocate for the patient and a liaison between Revenue Site Operations (RSO) and Patient Financial Services (PFS). Determines liability on patient accounts and works with patients or their representatives to provide financial assistance or secure payment.

What you will do

  • Counsel patient on cost of treatment, insurance benefits, resources for payment and financial assistance

  • Secure and document payment arrangements

  • Assist patients in financing, payment plans, financial assistance and all financial options through the organization

  • Audit bills for accuracy & edits for front-end inaccuracies to increase collections and decrease write-offs

  • Work closely with RSO and division leadership to improve collections

Minimum Qualifications

  • High school diploma or GED.

Minimum two (2) to three (3) years experience working in Patient Access or Patient Accounting for hospital registration and / or hospital reimbursement services

Obtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire.

Understanding of basic billing and coding.

Additional Qualifications (nice to have)

  • Epic experience

  • Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cycle

Position Highlights and Benefits

  • Full time 40hrs swing shift 11:30a to 8:00p, partial shift and weekend differentials will apply

  • Excellent benefits - starting day 1!

Ministry/Facility Information

Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

About the Company

T

Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, the Trinity Health system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. In fiscal year 2023, the Livonia, Michigan-based health system invested $1.5 billion in its communities in the form of charity care and other community benefit programs.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
WEBSITE
https://jobs.trinity-health.org/search-results