Welcome toBaylor Scott & White Medical Center - Trophy Club, TX, where we are dedicated to providing the pinnacle of excellence you've come to expect from Baylor – right within your own community!
Baylor Scott & White Medical Center - Trophy Club is seeking a full time Patient Financial Advocate to join our team!!
Patient Financial Advocate at Baylor Scott & White Medical Center - Trophy Club:
Responsible for effective and efficient collection efforts to significantly reduce day sales outstanding, improve cash flow and minimize bad debt expense. Informing patients of their due estimated balance prior to surgery, calling patients after insurance claim is paid to inform of remaining balance due, setting up payment plans with patients, if needed. Setting up drafts in transaction database, calculating Charity Care applications; Special projects as assigned by management.
Competencies and responsibilities associated with each position are a combination of hospital wide and department specific standards. The department specific standards include the competencies appropriate to the ages of the customer served. The employee’s competencies are evaluated on an on-going basis, and formally documented at least annually as part of the Performance Appraisal process.
Education
·High School graduate or equivalent.
Knowledge, Skills and Abilities
·Must have skills necessary to operate the office equipment required to fulfill job duties.
·Experience collecting commercial, managed care claims preferred
·Computer knowledge required.
·Good communication skills essential.
·Medical terminology preferred.
·Responds to telephone and on-site inquiries from patient in a courteous and informative manner.
·Must be able to work independently with minimal supervision.
·Work comp (Subscriber and non-subscriber) knowledge beneficial.
Strength in Numbers
United Surgical Partners International (USPI) and Tenet have combined forces to create the nation’s largest ambulatory surgery provider. Our combined network of exceptional surgical and imaging facilities includes approximately 20 imaging centers, and over 265 short-stay surgical facilities. Together, our partnerships include 50 health systems and more than 4,000 physicians.
Nationwide Experience
Our partners deliver high quality ambulatory solutions in safe, efficient and caring USPI facilities in communities of every size across 29 states. Our physician partners are focused on providing quality patient care, in part because they are invested in their USPI facility. We provide the infrastructure and support they need to perform their best. This is one of the advantages of partnering with USPI.
Quality Patient Services
We share a vision with our physician and health system partners. Our goal is to provide the quality of healthcare services we would insist upon for our own families. Since our founding in 1998, this goal has helped us grow exponentially. Today, our strategic joint venture with Tenet establishes USPI as one of the nation's leading providers of ambulatory solutions.
Operating Excellence
Our size and experience in developing and operating ambulatory facilities and strategic vision allow our facilities to achieve both high patient satisfaction and solid financial results. Moreover, because we engage physicians in the governance and growth of the facility, we also achieve excellent clinical outcomes.