Patient Experience Coordinator

Royal Spine Surgery

Scottsdale, AZ

JOB DETAILS
SKILLS
Administrative Skills, Computer Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Financial Transactions, Health Insurance, Multitasking, Organizational Skills, Plan Meetings, Record Keeping, Team Player, Vision Plan
LOCATION
Scottsdale, AZ
POSTED
30+ days ago
Benefits:
  • Company parties
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Wellness resources


Are you a polished professional with a passion for wellness?

Our state-of-the-art concierge wellness clinic is looking for a detail-oriented, energetic individual to join our team immediately. As the face of our high-end facility, you will ensure every client receives a seamless, luxury experience from the moment they walk through the door. 


The Role
This is a fast-paced, multi-faceted position that requires a "client-first" mentality. You will manage the front-of-house operations, coordinating appointments and handling administrative tasks within a sophisticated, modern environment. 
 
What You’ll Do
  • Provide elite customer service to a discerning clientele.
  • Manage high-volume scheduling and multi-task between phone, email, and in-person inquiries.
  • Handle financial transactions and maintain precise records.
  • Collaborate closely with our wellness team to ensure smooth clinic flow.
  • De-escalate and resolve difficult situations with grace and professionalism.  
What We’re Looking For
  • Experience: Previous experience as a Wellness or Spa Concierge is highly preferred.
  • Skills: Computer savvy, exceptionally organized, and a master of detail.
  • Traits: A team player who thrives in a high-end environment and remains calm under pressure.
  • Education: No degree required; we value experience and attitude above all.  
Position Details
  • Schedule: Monday–Friday, 8:00 AM – 5:00 PM (1-hour lunch break).
  • Compensation: Competitive hourly pay.
  • Benefits: Health and Dental insurance provided.
  • Growth: On-the-job training in a state-of-the-art facility.
Apply today for an immediate start!
Would you like me to adjust the tone to be even more formal, or perhaps add a specific hourly rate to the listing?

About the Company

R

Royal Spine Surgery