Acute Care, Coaching, Customer Support/Service, Dietary Management, Electronic Medical Records, Food Services, HIPAA (Health Insurance Portability and Accountability Act), Microsoft Office, Patient Care, Patient Rights, Performance Management, Quality Assurance, Regulations, ServSafe Certification, Set Goals, Technical Leadership
Patient Dining Services Manager
We are seeking a Patient Dining Services Manager to lead our Patient Services Team in an award winning Acute Care hospital in Jackson, MS.
Key Responsibilities:
- Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population. Patient census is usually around 340.
- Hires, directs, coaches, trains, and develops patient service supervisors and team members
- Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
- Ensures patient services staff assists in achieving stated patient satisfaction goals
- Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
- Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs
Qualifications:
- Associate degree or bachelor's degree in culinary, hospitality, food service technology/management or related field
- Minimum of two years of experience in food service management preferred, in an acute care setting, high end hotels, resorts, hospitality or customer service
- ServSafe® certified, desirable
- Certified Dietary Manager (CDM) preferred
- Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems
Associates at Morrison Healthcare are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.