Administrative Skills, Calendar Management, Co-Payments, Communication Skills, Customer Support/Service, Demographics, Dental Insurance, Dentistry, Medical Office, Medical Records, Multitasking, Organizational Skills, Patient Assessment, Patient Follow-up, Practice Management Software, Record Keeping, Schedule Development, Team Player, Telephone Skills, Treatment Plan
Join Our Team!
Stansell Dentistry is seeking a friendly, organized, and patient-focused Patient Coordinator to be the welcoming face of our practice. We are looking for someone passionate about providing exceptional customer service, who enjoys working in a fast-paced environment, and is committed to creating an outstanding patient experience from the moment patients walk through our doors.
Responsibilities:
- Welcome and check in patients with a warm, professional attitude.
- Answer incoming phone calls and assist patients with scheduling appointments.
- Verify and update patient demographic and insurance information.
- Confirm appointments and manage the daily schedule.
- Collect co-payments and patient balances.
- Present treatment estimates and discuss financial options.
- Coordinate with the clinical team to ensure efficient patient flow.
- Maintain accurate patient records in the practice management software.
- Assist with patient recalls and follow-up communications.
- Support the office with administrative duties as needed.
Qualifications:
- Previous dental or medical front office experience preferred.
- Excellent customer service and communication skills.
- Strong organizational and multitasking abilities.
- Comfortable discussing treatment plans and financial arrangements.
- Knowledge of dental insurance verification is preferred.
- Experience with Curve software is a plus.
- Positive attitude, dependable, and a team player.
What We Offer:
- Competitive hourly pay based on experience.
- Paid time off.
- Paid holidays.
- Opportunities for professional growth and development.
- Supportive team environment.
S
Stansell Dentistry Associates