Patient Coordinator (PC) - Austin, Texas (Bee Cave)

Patient Coordinator

Are you the kind of person who makes everyone feel heard, cared for, and taken care of — even over the phone? Do you thrive on helping people get the answers and appointments they need? This is what we do at Total Primary Care. We've built a growing network of 50+ clinics across Texas where providers are heard, patients are valued, and care is proactive, not transactional. We focus on men's health, family care, and behavioral health- this means your work makes an impact.

We're looking for a friendly, organized Patient Coordinator to be the first point of contact for our Primary Care practice. What you'll do:

• Greet patients with warmth — on the phone and in person
• Schedule appointments, prior authorizations, insurance verifications and co-pays
• Assist with referrals, insurance verification, and patient follow-up
• Keep our front office running smoothly while keeping patients smiling

Why you'll love working with us:

• Supportive team that treats you like family
• Competitive pay & benefits
• A meaningful role where kindness really matters

What we are looking for:

• 1 year of experience as a patient coordinator and/or 1 year of related training or equivalent combination of experience
• Working knowledge of medical terminology, procedures and protocols
• Positive attitude and high attention to detail
• Reliable transportation

If you're detail-oriented, people-focused, and love helping others — this is your place. Apply today and help us give every patient a great experience from the very first hello!