Patient Coordinator

MedQuest Associates Inc

North Charleston, SC

JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Healthcare, Medical Billing, Medical Office, Medical Records, Medical Terminology, Medicine, Multitasking, Organizational Skills, Presentation/Verbal Skills, Writing Skills
LOCATION
North Charleston, SC
POSTED
7 days ago

Overview

Schedule: 10am-6pm

In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center's behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients' financial responsibility at time of service, and other front office/desk duties as necessary.

Qualifications

Education:

  • High School Diploma or equivalent

Prior Experience:

  • 0 - 2+ years of experience working in a customer support role or hospitality field

Special Qualifications:

  • Strong customer service background and focus
  • Professional written and verbal communication skills
  • Working knowledge and ability to perform accurately and efficiently on computer
  • Demonstrated ability to multi-task
  • Ability to work in a fast-paced environment

Preferred Skills/Experience:

  • Experience working in a physician practice or other type of medical services office
  • Knowledge of medical terminology
  • Prior patient collections experience in a medical setting
  • Medical records experience
  • Bachelor's Degree

Company Message

About the Company

M

MedQuest Associates Inc

MedQuest draws upon its deep operational experience and industry knowledge to deliver high-quality, cost-effective imaging services to patients and increased market share and financial performance for its hospital and health system partners. MedQuest provides full turnkey outpatient imaging center joint venture (JV) and management, including daily operations management, marketing, billing and collections, center development and all financial and other support functions. Having worked with health systems for decades, MedQuest understands how to optimize multi-site imaging networks for success Our Commitment MedQuest strives to provide the best service, quality, care and value in diagnostic imaging, with a deep belief in treating patients exactly how we would like our family and loved ones to be treated. We support our high level of quality with state-of-the-art equipment, expertly trained staff and proven, reliable processes. We work to continually raise the bar in each of these areas to ensure outstanding quality. Our mission is to improve the health of their communities, one person at a time. We seek to fulfill this mission by focusing on our core values: diversity and inclusion, teamwork, personal integrity, courage, compassion, innovation, agility and operational excellence. Our Operations MedQuest is the nation’s leading outpatient imaging partner to hospitals and health systems across the nation. MedQuest owns, operates and/or manages: A network of nearly 50 freestanding outpatient imaging centers A fleet of mobile MRI units, mobile mammography units and mobile ultrasound units

COMPANY SIZE
500 to 999 employees
INDUSTRY
Healthcare Services
WEBSITE
https://www.mqimaging.com/