Patient Care Technician I - E7 PCU - West Penn Hospital - Full Time

Highmark Inc

Pittsburgh, PA

JOB DETAILS
SKILLS
Activities of Daily Living (ADLs), Acute Care, Asepsis, CPR Certification, Cleaning Equipment, Clinical Assessment, Computer Security, Computer Skills, Corporate Policies, Documentation, Electronic Medical Records, Emergency Response, English Language, Federal Bureau of Investigation (FBI), Federal Laws and Regulations, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, High School Diploma, Hospital, Identify Issues, Information/Data Security (InfoSec), Internet Security, Legal Standards, Mathematics, Medical Records, Nursing, Nursing Management, Patient Admissions, Patient Care, Patient Registration, Presentation/Verbal Skills, Registered Nurse (RN), Regulatory Compliance, Sales, Security Policy, Specimen Collection, State Laws and Regulations, Team Lead/Manager, Time Management
LOCATION
Pittsburgh, PA
POSTED
30+ days ago

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Patient Support Patient Care Technician I - E7 PCU - West Penn Hospital - Full Time

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Pittsburgh PA 15224 West Penn 4800 Friendship Ave

Company: Allegheny Health Network

Job Description

GENERAL OVERVIEW This job provides direct care to patients and assists with non-direct patient care unit coordination. The incumbent in this position is expected to perform basic nursing procedures related to care and comfort of patients in stable condition and have knowledge of patient population needs in the assigned work area. In addition the incumbent is expected to assist the RN in the care of acutely ill patients. They is expected to practice medical asepsis, respect the dignity and privacy with every patient and family and to maintain objectivity during patient care. They are expected to know and adhere to all basic hospital policies and procedures and respond appropriately during emergency situations. They is expected to maintain the patient/family environment and perform general unit upkeep. They are expected to use accurate verbal and written communication and to document patient care appropriately in the electronic medical record.

The incumbent works under the general supervision of the Registered Nurse for patients in stable condition. Will work under the direct supervision of the Registered Nurse in the care of the acutely ill and/or complex patient. The incumbent receives specific work assignments from the Charge Nurse and/or Care Team Leader which are both written & verbal and is expected to demonstrate evidence of efficient time management by completing the work within the scheduled time.

In addition to clinical responsibilities the incumbent is expected to perform a variety of duties related to the coordination of activities on the inpatient unit. This includes activities related to patient admissions, discharges and transfers.

ESSENTIAL RESPONSIBILITIES

  • Provides, obtains or performs and documents direct patient care and activities such as activities of daily living, skin survey, vital signs, ambulation, specimen collection, intake and output, meal consumption, height and weight, blood glucose testing, monitoring point of care testing, bladder scanning, transporting of patients and their medical record, documentation of O2, early mobilization and ambulation protocols, assistance with exam, treatments and procedures. (30%)
  • Participates in quality and patient satisfaction initiatives which may include bedside shift report, purposeful hourly rounding, promoting safety such as falls prevention, hand washing, isolation protocols and maintaining a clean and orderly environment. (30%)
  • Accurately documents vital signs, weights, I&O, restraints, specimen collection and all other treatments. Report changes in patients physical, mental and emotional conditions as well as any issues or concerns identified to nursing staff. (20%)
  • Participates in unit activity such as supply stocking and equipment/appliance cleaning, checks and retrieval. (20%)
  • Performs other duties as assigned or required.

QUALIFICATIONS

Minimum

  • High School Diploma or GED
  • Limited or no experience
  • Must be able to attend 2 weeks of training
  • Ability to read, write and follow oral and written instructions
  • Ability to perform basic mathematics
  • Basic computer skills
  • CPR - American Heart Association
  • Act 34 Criminal Background Clearance Certificate
  • Act 33 Child Abuse Clearance Certificate
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate

Preferred

  • Acute care experience with in the last 3 years
  • Currently enrolled in ASN or BSN program. Preference given to those enrolled in Associates or Bachelors degree Nursing programs and completed at least one clinical rotation

Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to do this job.

Compliance Requirement This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures, as well as all data security guidelines established within the Companys Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employees responsibility to comply with the companys Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the email below.

For accommodation requests please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act: Employees, Contractors and Applicants Notice

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Job Details

  • Job category: Patient Support
  • Position Type: Full Time
  • Posted: 03/24/2026
  • Locations: Pittsburgh PA 15224, West Penn 4800 Friendship Ave
  • Line of Business: Entity
  • Recruiter: Hiring Manager
  • Experience Level: Job Family Nurse Assisting-AHN
  • Req ID: J278391

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Highmark Health is an independent licensee of the Blue Cross Blue Shield Association.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the email below.

For accommodation requests please contact HR Services Online at HRServices@highmarkhealth.org.

© 2026 Highmark Health. All Rights Reserved.

About the Company

H

Highmark Inc

Highmark provides millions of people with the security of quality health insurance

Our history of helping families and companies with their health insurance needs dates to the 1930s, when our predecessor companies were established to help Pennsylvania's residents pay for health care.

Highmark was created in 1996 by the consolidation of two Pennsylvania licensees of the Blue Cross and Blue Shield Association — Pennsylvania Blue Shield (now Highmark Blue Shield) and Blue Cross of Western Pennsylvania (now Highmark Blue Cross Blue Shield). We are now one of the largest health insurers in the United States.

Highmark's officers and board of directors set the company's strategic direction and corporate policies. They are guided by our mission, vision and values.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Healthcare Services
FOUNDED
1996
WEBSITE
https://www.highmark.com/hmk2/index.shtml