Patient Care Supervisor - Emergency Department

This position is responsible for assisting the Manager/Director with department operations. This includes supervision of personnel and projects as delegated, including but not limited to human resources management, nursing practice, quality and safety, regulatory compliance, finance and other operational accountabilities

Responsibilities

• Partners with Manager/Director to supervise/manage day-to-day or shift-to-shift operations to ensure support of the mission, vision, values and goals of the organization.
• Assists Manager/Director to plan, manage, coordinate and evaluate patient care activities including staffing, resource management, quality and safety, regulatory compliance, and financial management.
• Prioritizes assignments to assure timely, productive, and efficient use of resources.
• Assists NM to manage equipment inventory and supply management within operational budget.
• Collaborates with Nursing, Provider leadership and other stakeholders to implement and evaluate standards of practice.
• Collects and analyzes quality data and utilizes process improvement methodology to insure deliver of safe and quality patient care.
• Assists with department change and acts a change agent in of system change, procedure change and process changes.
• Demonstrates skills/abilities in provision of patient care
• Ensures unit protocols, benchmarks, and hospital procedures are initiated appropriately.
• Assists Manager/Director to develop, implement, monitor and evaluate the quality improvement initiatives.
• Assists Manager/Director with human resources management to achieve quality service and positive employee relations.
• Ensures compliance with organizational policies and procedures.
• Advocates for patient, family and staff needs.
• Drives improvement activities that promote patient centered care and positive customer experience.
• Assists Manager/Director to ensure staff compliance in areas of job requirements, education and clinical competency.
• Promotes a culture of high employee engagement, professional development, nursing education and research.

Required Qualifications

• Bachelors Degree in Nursing
• 2 years nursing experience, at least one of which in a formal or informal (charge, lead, preceptor) leadership role.
• MN Registered Nurse (RN) License Upon Hire
• Basic Life Support (American Heart Assoc or Red Cross)

Preferred Qualifications

• M.A./M.S. in nursing, health care administration, business administration or related field.
• 3 years or more nursing experience
• ANCC or AONL Certification