Patient Care Coordinator

Midwest Dental supported by Smile Brands in Wausau, WI is looking for a friendly, organized, and customer-focused Patient Care Coordinator (PCC) to join our team! This is a great opportunity for someone with strong customer service skills who enjoys helping people and creating a positive experience for patients. Dental experience is not required — we are happy to train the right person!

• Welcome and assist patients in a professional and friendly manner
• Schedule appointments and help manage the daily patient flow
• Answer phones and assist with patient questions
• Verify patient information and support front office operations
• Help create a positive, patient-first experience from check-in to check-out

• Strong customer service and communication skills
• Positive attitude and team-oriented mindset
• Organized, dependable, and detail-oriented
• Comfortable in a fast-paced environment
• Dental experience is a plus, but not required

•  Previous experience in a dental or medical office setting

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. 

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com