Highlights

Join our thriving multi-location pediatric dental practice in the Carolinas, where we’re dedicated to creating positive dental experiences for children and their families. Join Our Gaston Region Team as a Patient Care Coordinator Are you a skilled and compassionate Patient Care Coordinator looking for an opportunity to make a real impact?

Description

Patient Care Coordinator- South Gaston Pediatric Dentistry

Job description

Job Type: Full – Time

Location: Onsite

Schedule:

Monday- Friday 7:40pm – 5:00pm

Why Choose Us?

Join Our Gaston Region Team as a Patient Care Coordinator Are you a skilled and compassionate Patient Care Coordinator looking for an opportunity to make a real impact? Join our thriving multi-location pediatric dental practice in the Carolinas, where we’re dedicated to creating positive dental experiences for children and their families. We are actively seeking to hire a full-time PCC for South Gaston Pediatric Dentistry.

At our practice, we prioritize exceptional patient care, and a supportive team environment. With multiple locations in Charlotte, Gaston, and Fort Mill. We offer opportunities to work with experienced professionals in a fun and rewarding setting. As a Patient Care Coordinator, you will play a vital role in ensuring smooth operations within the dental facility. Your attention to detail, ability to handle multiple tasks, and strong interpersonal skills will contribute to providing exceptional patient care.

What You’ll Do:

Greet and check-in patients upon arrival
Schedule and confirm patient appointments
Answer phone calls and respond to inquiries
Communicate with patient families via email and text
Maintain patient records and update information as needed
Assist with insurance verification and billing processes
Coordinate referrals to specialists as necessary
Provide administrative support to healthcare providers
Present and review dental treatment plans
Maintain scheduling goals
Daily KPI reporting

What We’re Looking For:

Previous front desk experience working in a dental office
Familiarity with dental terminology and procedures is preferred
Strong organizational and multitasking skills
Excellent communication and customer service skills
Ability to communicate clearly, consistently, and efficiently with staff, leadership, and patient
families
Bilingual skills? That’s a plus!

What We Offer: