Patient Care Coordinator

Patient Care Coordinator at UnitedHealth Group

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Patient Care Coordinator

Requisition number 2360256

Job category Healthcare Delivery

Primary location Rutherford NJ

Date posted 05062026

Overtime status Non-exempt

Travel Yes 50 of the Time

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Optum NYNJ is seeking a Patient Care Coordinator to join our team in Rutherford NJ.

Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team youll be an integral part of our vision to make healthcare better for everyone.

At Optum youll have the clinical resources data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

Optum has an immediate opening for a friendly patient focused and detailed oriented Patient Care Coordinator to join our team.

The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial clinical and service goals.

Working Hours 40-hour work week Monday through Friday between the hours of 700 am to 500pm. Rotating Saturdays from 800 am to 100 pm. Final Schedule\shift to be determined by manager upon hire.

Location 201 Route 17 North Eleventh Floor Suite 1101 Rutherford NJ 07070

Primary Responsibilities Obtain accurate and updated patient information such as name address insurance information Perform insurance verification on the date of service Obtain patient signatures for required documents Upload a valid Government issued state ID of patient and patient insurance cards Accurate and complete occupational medicine registration workflow File and maintain medical records Consistently correct registration work queue errors Confirms and schedule appointments Answer telephone calls promptly and courteously Perform referral documentation promptly Working daily in the claims edit work queue to correct registration errors for submission to insurance companies Performs certain follow-up services for patients in a prompt and courteous manner such as scheduling specialist appointments scheduling follow-up appointments and obtaining copies of lab results or specialist reports Adhere to the standards identified via Sparq regarding Optum Employee Policies Work cohesively with fellow employees to achieve specific team goals Comfortable working in high pace environment Participate in planning coordinating and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care Assure the continuity of care through scheduling and tracking systems Provide effective communication to patient family team members and other health care professionals as evidenced by documentation case conferences communication notes and evaluations Notify clinical staff of schedule changes as they occur Comply with administrative policies to ensure quality of care Demonstrate precision and efficiency in scanning documents and monitoring the fax server retrieving and or scanning documents and assigning to the appropriate electronic chart Participate in orientation scheduling segment of new field employees and distribute updates and changes as needed Perform other related duties and assignments as required Organize and maintain medical records

All employees are expected to keep abreast of current medical requirements relevant to their position which includes maintaining patient confidentiality and abiding by all HIPPA and OSHA requirements Complete new clinical competencies rolled out by the Educational Committee

Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group Put it all together - competitive base pay a full and comprehensive benefit program performance rewards and a management team who demonstrates their commitment to your success.

Some of our offerings include Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental Vision Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401k Savings Plan Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits pet insurance legal insurance LTC Insurance etc.

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications High School Diploma