Accounts Receivable Management, American Dental Association (ADA), Claims Processing, Co-Payments, Communication Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Follow Through, HIPAA (Health Insurance Portability and Accountability Act), Medical Records, Multitasking, OSHA, Organizational Skills, Patient Care, Record Keeping, Schedule Development, Scripting (Scripting Languages), Team Player, Telephone Skills, Treatment Plan, Vision Plan
Patient Care Coordinator
Dental Office | Front Office + Patient Relations
Pay & Schedule
- Pay: $18-$24/hour
- Schedule
- Monday from 7:00am to 5:00pm
- Tuesday from 7:00am to 7:00pm
- Wednesday from 7:00am to 5:00pm
- Thursday from 7:00am to 7:00pm
- Friday from 7:00am to 3:00pm
About the Role
We’re seeking a friendly, detail-oriented Patient Care Coordinator (PCC) to join our dental team! You’ll be the first point of contact for our patients and a key player in delivering an exceptional care experience—from scheduling to financial coordination to follow-up.
What You'll Do
- Greet patients and ensure a welcoming front-office experience
- Answer phones, confirm appointments, and manage daily schedules to meet productivity goals
- Present treatment plans, review fees, discuss payment options, and collect co-pays
- Verify insurance benefits, handle claims, and manage accounts receivable follow-up
- Maintain accurate patient records and support all aspects of front-office operations
- Coordinate referrals and follow through on patient care with specialists
- Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations
- Participate in daily huddles and communicate clearly with the clinical team
- Ensure HIPAA and OSHA compliance at all times
- Promote the practice by asking for reviews and referrals
- Support cleanliness and organization in both front office and shared areas
What We're Looking For
- Outstanding communication and customer service skills
- Knowledge of dental terminology and insurance processes (ADA codes a plus)
- Strong multitasking and organizational abilities
- Comfortable using scripts and addressing patient objections
- Team player with a positive attitude and flexible mindset
- Dental office experience strongly preferred
Benefits
- Competitive Salary
- 401(k) Matching
- Health, Dental, and Vision Insurance
- Life Insurance
- Paid Time Off (PTO)
- Paid Holidays
- Employee Perks & Discounts
If you’re ready to make a meaningful impact in patients’ lives while supporting a high-performing dental team - we’d love to hear from you!
Apply today and join a practice that values your skills, passion, and dedication!
S
Sundance Dental Care of Rio Rancho