Administrative Skills, Customer Support/Service, Data Entry, Detail Oriented, Electronic Medical Records, Fax Machines, Healthcare Customer Service, High School Diploma, Medical Office Administration, Microsoft Excel, Microsoft Word, Organizational Skills, Outpatient Care, Patient Assessment, Patient Care, Patient Charts, Physical Therapy, Quality of Care, Sports Medicine, Team Player, Telephone Skills, Time Management
Company Description
In this role, the person would assist with FO duties like answering phones, scanning documents, scheduling patient, assisting patients with paperwork, as well as assisting the therapist with patient care in the gym. The ideal candidate would work in the afternoons.
Carolina Physical Therapy & Sports Medicine is a physical therapist-owned outpatient physical therapy group committed to providing a level of care and a patient experience, unlike the "average physical therapy clinic." We provide care for our patients specific to their individual needs and presentations. We have an innovative treatment model that allows you to truly focus on each patient every visit and for patients to receive more individualized attention and care.
Job Description
The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care.
- Greeting patients and providing outstanding customer service
- Coordinating the care for each patient from initial evaluation to discharge
- Answering phones
- Electronic scheduling
- Data entry
- Verifying current personal and financial information
- Maintaining patient charts and electronic medical records
- Collecting, posting, and depositing patient payments
- Faxing, filing, and performing any other duties as assigned
Qualifications
Patient Care Coordinator Qualifications:
- High school degree or equivalent
- Excellent in-person and phone customer service
- Proficient in Word or Excel
- Close attention to detail
- Great time management and organizational skills
- Team player attitude and energetic with a focus on excellent customer service
- Previous experience working in a medical receptionist role is preferred but not required.
Additional Information
What we offer:
- Competitive compensation.
- Excellent benefits package including 401k, health, dental, and generous paid time off.
- Multiple opportunities for professional development, specialization, and leadership.
- Employee discount plans.
- Employee Assistance Program (EAP).
- Opportunities for personal growth and advancement.
U
US Physical Therapy Inc
U.S. Physical Therapy is one of the largest publicly-traded, pure-play operator of outpatient physical and occupational therapy clinics.
The clinics provide pre- and post-operative care for a variety of orthopedic-related disorders and sports-related injuries, rehabilitation of injured workers and preventative care. USPh also manages physical therapy facilities for third parties, including physician groups and hospitals. Each of USPh’s clinics are directed by a licensed physical therapist that drive patient volume via local physicians, former patients and other referral sources. Marketing representatives are used to further augment sales.
USPh has grown its business through a combination of de novo development and strategic acquisitions. The strategic acquisitions has accelerated the Company’s growth, and are structured with significant ownership retained by the practice owners and founders.