Clinical Support, Co-Payments, Communication Skills, Customer Support/Service, Dental Insurance, Dentistry, Detail Oriented, Healthcare, Interpersonal Skills, Medical Records, Multitasking, Organizational Skills, Patient Assessment, Patient Care, Patient Follow-up, Practice Management Software, Record Keeping, Schedule Development, Team Player, Telephone Skills, Vision Plan
LOCATION
Portland, Oregon
POSTED
10 days ago
Description
At Timber Dental East Burnside, we believe going to work should be just as enjoyable as providing exceptional patient care. Our team is energetic, supportive, and loves to have fun together while maintaining the highest standards of dentistry. We foster a positive, collaborative environment where laughter, teamwork, and genuine relationships with our patients and each other are part of every day. If you're looking for a practice that values your growth, celebrates successes, and creates a workplace you'll actually look forward to coming to, Timber Dental East Burnside is the place for you.
Position Overview
Timber Dental is seeking an experienced and patient-focused Patient Care Coordinator to join our team. This role is ideal for someone with at least one year of experience in a dental or healthcare front office setting who thrives in a fast-paced environment and is passionate about delivering an exceptional patient experience.
Schedule
Monday 7:30-5:30 Tuesday OFF Wednesday 7:30-5:30 Thursday 7:30-5:30 Friday 7:30-530
What We Offer
Supportive and team-oriented work environment
Opportunity for continued growth and development
Competitive compensation based on experience
Consistent schedule and work-life balance
Key Responsibilities
Greet and check in patients, ensuring a welcoming and professional experience
Answer phones and manage appointment scheduling to maintain a productive schedule
Verify patient information and maintain accurate records
Perform insurance verification and provide basic benefit breakdowns to patients
Collect co-pays, balances, and process patient payments
Coordinate patient flow and support the clinical team as needed
Follow up with patients regarding appointments and treatment
Maintain an organized and efficient front office environment
Skills, Knowledge and Expertise
Minimum of 1 year of experience in a dental or healthcare front office role required
Experience with dental insurance verification and patient scheduling preferred
Familiarity with practice management software is a plus
Strong communication and interpersonal skills
High attention to detail and organizational skills
Ability to multitask and work efficiently in a team environment
Positive attitude and strong customer service mindset