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Patient Care Coordinator/Medi-Cal Biller

NEXT CARE HOSPICE

FOUNTAIN VALLEY, CA

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JOB DETAILS
SKILLS
Accounts Payable, Accounts Receivable, Administrative Skills, Auto Insurance, Billing, Communication Skills, Computer Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Driver's License, Durable Medical Equipment, Electronic Medical Records, Establish Priorities, Fax Machines, Follow Through, Health Insurance, Hospice Care, Insurance, Medi-Cal, Medical Billing, Medical Terminology, Multilingual, Multitasking, Operational Support, Operations Management, Organizational Skills, Patient Care, Presentation/Verbal Skills, Problem Solving Skills, Provider Contracting, Quality of Care, Spanish Language, Telephone Skills, Time Management, Training/Teaching, Vision Plan, Writing Skills
LOCATION
FOUNTAIN VALLEY, CA
POSTED
7 days ago
Benefits:
  • 401(k) matching
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

 Full-Time Monday through Friday| In-Office |


We are seeking a highly organized and versatile Care Coordinator to join our hospice team. This role requires a detail-oriented professional with strong administrative skills, persistence in navigating billing and insurance processes, and the flexibility to support multiple operational areas including intakes and scheduling. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and takes initiative to ensure all patient needs are met with compassion and care. Must be willing to work collaboratively 


Key Responsibilities


  • Manage daily office operations: answering phones, faxing, handling correspondence, and other secretary duties.

  • Verify benefits, obtain prior authorizations, and work diligently with insurance providers to secure timely payments and new contracts. Prior experience billing hospice claims to Medi-Cal contracted providers highly preffered. 

  • Proactively follow up on billing issues with persistence and professionalism.

  • Coordinate patient intakes, including DME (soft and hard) orders, scheduling, and chart preparation.

  • Provide excellent customer service to patients, families, and referral sources

  • Collaborate with the interdisciplinary group (IDG) during admissions and discharges to ensure seamless coordination of patient care.

  • Assist with HR paperwork and accounts payable/receivable functions as needed.

  • Adapt to various tasks and responsibilities, demonstrating flexibility and willingness to work collaboratively with members of the interdisciplinary team to ensure  high quality patient-centered care.  

Qualifications


  • Hospice billing experience required (minimum 1 year).

  • Bilingual (Spanish ) strongly preferred

  • Experience in hospice authorizations, billing, and insurance contracting strongly preferred.

  • Prior intake coordination experience a plus.

  • Strong verbal and written communication skills.

  • Excellent organizational skills and attention to detail.

  • Ability to multitask, prioritize, and work independently.

  • Proficiency with computers and EMR systems.

  • Persistent, solutions-focused, and able to follow tasks through to completion is a MUST

  • reliable vehicle and current drivers license and auto insurance required. The patient care coordinator spends the majority of the time in the office but may need to drive to other sites as needed 

Why Join Us


  • 401(k) with matching

  • Health, dental, and vision insurance options

  • Paid time off

  • Employee discounts

  • Opportunities for advancement

If you are a resourceful professional who can adapt to a wide range of responsibilities while keeping patient care at the center of your work, we invite you to apply.


Medical specialties:


  • Hospice & Palliative Medicine
Schedule:


  • Monday to Friday 8a-5p
Ability to commute/relocate:


  • Fountain Valley, CA 92708: Reliably commute
  • Openness to visiting multiple locations as needed
  • Auto Insurance and reliable vehicle required 
Experience:


  • Customer service: 1 year (Preferred)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)
Work Location: In person

About the Company

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NEXT CARE HOSPICE