Accounts Payable, Accounts Receivable Management, Administrative Skills, Clinical Study Publications, Community Relations, Customer Support/Service, Engagement Marketing, Financial Management, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Insurance, Maintain Compliance, Marketing, Medical Office Administration, Medical Records, Microsoft Office, Organizational Skills, Patient Care, Patient Follow-up, Reconciliation, Sales, State Laws and Regulations, Telephone Skills, Time Management
Patient Care Coordinator -Loganville, GA
Hourly rate - $18.00
- Monday-Thursday schedule
- Friday optional
- Hours: 8:30 AM - 4:30 PM EST
Are you detail-oriented and seeking to make a positive impact in a professional office environment?
At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience.
Responsibilities
- Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.
- Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.
- Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office.
- Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results.
- Marketing & Community Engagement: Collaborate with HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.
- HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).
- Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.
- Welcoming Environment: Maintain a clean and inviting office and work environment.
Qualifications
- Education: A high school diploma or equivalent is required.
- Experience: 2 years of office experience is preferred.
- Customer Service: 2 years of customer service experience is preferred.
- Technical Skills: Proficiency in MS Office is required.
Beltone offers innovative hearing technology and superior patient care, making us a great place to grow professionally. We value commitment to excellence in patient care, integrity, honesty and respect for our internal staff.
Applicable experience includes candidates with employment history of: Medical Receptionist, Receptionist in healthcare office, Front Desk Receptionist
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.
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Beltone Electronics Corp