Patient Care Coordinator (Administrative Assistant)

Patient Care Coordinator - Bloomington, IN

Hourly Rate is $15.00/hr. We offer a comprehensive benefits package, which includes:

Paid Time Off (PTO) Full medical benefits Paid Holidays Employee Assistance Program (EAP) - Providing support for personal and work-related challenges Employee Engagement through Nectar - Recognition and rewards program 401(k) (Non-Matching) Retirement Plan

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement
• Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals
• Communication: Handle incoming calls and follow up with patients professionally
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory
• Office Environment: Maintain a clean, welcoming workspace

Qualifications High School diploma or equivalent Preferred: 2 years experience in office administration, sales, or customer service Proficiency in MS Office Flexible to work varying hours

Competencies Customer service orientation Team Player Self-motivated, organized and decisive

Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.