Description:
Patient Service Representative
What does the ideal candidate background look like?
The ideal candidates must have a background in Patient Access Representative and Patient Scheduling • What does the team make-up look like? We have 1 Patient Service Representative and 4 Medical Assistant along with 2 medical providers and 1 NP
What are the top 5-10 responsibilities for this position? 1. Patient Check In and Check out 2. Scheduling Appt 3. Answering Phone and Patient Inquiries 4. Maintain Patient Records 5. Collecting Payments 6. Providing Customer Service 7. Ensuring Compliance and Confidentiality 8. Coordination with Medical Staff 9. Managing Administrative Task
What skills/attributes are a must have? 3 years’ experience in the medical field •
Does this require an professional license? no professional license •
What are the work hours? Monday- Thursday 7:30am to 4:30pm Friday 7:30am to 2:00pm •
Is overtime or weekend work a requirement? No overtime
What does the interview process look like? How many rounds? two TB screening and CPR Certificated.
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