Job Title: Patient Billing Specialist
Work Location: Fully Remote (Must live within 1 hour of Monroeville, PA)
Duration- 6 months contract
Pay rate- $19.50/hr W2
Job Description (JD) – 6 Key Points:
Patient Advocacy & Support
Serve as the primary point of contact for patients with billing inquiries, delivering empathetic and high-quality service while assisting with complex billing and reimbursement processes.
Remote Work Readiness
Must have a distraction-free home workspace and reliable internet (screenshot required on resume). Candidates must be within 1-hour commute to Monroeville for equipment support if needed.
Technical & Communication Skills
Requires 1+ year of experience using MS Office (Excel, Word, Outlook), and strong verbal/written communication skills to manage patient interactions professionally.
Healthcare Experience
Minimum of 6 months in healthcare billing, collections, reimbursement, or infusion services. Preferred: 1 year in healthcare/pharmacy billing.
Documentation & Systems Use
Accurately document all patient interactions in revenue systems and collaborate cross-functionally using provided technologies.
Schedule Flexibility & Metrics Driven
Availability to work 8-hour shifts between 8:00 AM – 8:00 PM EST (Mon–Fri). Must meet call center performance metrics (call volume, quality, resolution time).