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Patient Assistance Program / Financial Advocacy Coordinator

Onco360

Amherst, New York

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JOB DETAILS
SKILLS
CPR Certification, Cancer, Certified Pharmacy Technician (CPhT), Co-Payments, Communication Skills, Cross-Functional, Customer Support/Service, Demographics, Financial Services, Health Insurance, High School Diploma, Identify Issues, Incentive Programs, Insurance, Life Insurance, Manufacturing Software, Medications, Nonprofit, Oncology, Organizational Skills, Pharmacy, Software Administration, State Laws and Regulations, Team Player, Work From Home
LOCATION
Amherst, New York
POSTED
4 days ago
Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.
 
Patient Financial Advocacy Coordinator / Patient Assistance Program – Onco360 Pharmacy
Buffalo/Amherst, NY |  Full-Time |  Mon - Fri 11:30am to 8pm EST
Salary Starting at $23.00/hr and up
 
Sign-On Bonus: $5,000 for employees starting before July 31, 2026. 
 
Onco360, a leading oncology pharmacy, is seeking a Patient Financial Advocacy Coordinator. Candidate to live within commuting distance of our Buffalo pharmacy. Remote work possible after initial on-site training.
 
Company Benefits
  • Medical; Dental; Vision
  • 401k opportunity
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Quarterly Incentive Bonus
  • Paid Volunteer Day
  • Referral Incentive Program
  • Company Paid Life Insurance; and Short/Long-Term Disability
 Why Join Us?
  • A career with purpose: Help patients access life-saving medications.
  • Supportive culture: We value teamwork, respect, integrity, and passion.
  • Growth opportunities: We invest in your professional and personal development.
What You’ll Do
 The Patient Financial Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.
 
How You’ll Do This
  • Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
  • Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
  • Support applications for nonprofit and manufacturer assistance programs.
  • Provide clear explanations of insurance benefits and co-pay structures.
  • Maintain accurate patient demographic and insurance data in CPR+.
  • Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.
 What You Bring
Patient Financial Advocacy Coordinator Requirements:
  • High School Diploma or GED
  • 1+ years of patient assistance or advocacy experience
  • Registration with Board of Pharmacy (as required by state law)
  • Strong communication, organizational, and customer service skills
Preferred:
  • Associate degree or Certified Pharmacy Technician (PTCB)
  • 3+ years of patient assistance or advocacy experience
  • Specialty pharmacy experience
Join a mission-driven team making a difference in the lives of cancer patients.

About the Company

O

Onco360