Patient Accounts Receivable Representative (EOB/Collections) {169930}

A-Line Staffing is now hiring Patient Accounts Receivable Representative (EOB/Collections). This role is remote.

If you are interested in this Patient Accounts Receivable Representative (EOB/Collections) position, please apply to this posting.

Patient Accounts Receivable Representative (EOB/Collections) Compensation

• $17.00 per hour paid biweekly
• Benefits available to full-time employees after 90 days of employment
• 401(k) with company match available after 1 year of service (on eligibility dates)

Patient Accounts Receivable Representative (EOB/Collections) Highlights

• Contract assignment (W2); potential to hire permanently based upon attendance, performance, and business needs
• Schedule: Monday–Friday, 8:30 AM – 5:00 PM
• Remote-capable (must have reliable, functioning internet)
• Important: Candidate must be able to read an Explanation of Benefits (EOB)

Patient Accounts Receivable Representative (EOB/Collections) Responsibilities

• Review open patient account balances for accuracy
• Place outbound calls to collect payments and/or set up payment plans
• Investigate patient billing inquiries and communicate findings clearly
• Support/answer inbound patient calls as needed
• Document actions taken and billing status thoroughly in patient accounts
• Understand and follow Medicare guidelines and payer requirements
• Identify trends/issues and communicate potential resolutions to leadership
• Complete internal notes/tasks as assigned
• Maintain production and quality expectations for the department

Patient Accounts Receivable Representative (EOB/Collections) Requirements

• High School Diploma or GED
• Minimum 1 year of outbound patient collections experience (medical/healthcare environment)
• Ability to read and interpret EOBs and understand denial reasoning
• Strong verbal/written communication and customer service (ability to de-escalate)
• Comfortable navigating multiple systems while maintaining data accuracy
• Moderate Excel skills and general PC proficiency
• Attendance is mandatory for the first 90 days

Patient Accounts Receivable Representative (EOB/Collections) Preferred Qualifications

• Call center / outbound dialer experience
• Experience with insurance follow-up, denials, and patient billing questions
• Strong organization, time management, and prioritization skills
• Ability to work independently in a remote environment

If you think this Patient Accounts Receivable Representative (EOB/Collections) position is a good fit for you, please apply to this posting!

JOB ID 169930