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Patient Account Resolution Rep - Client Services ------------------------------------------------
Job Ref: 2601254 Apply Today
Category: Administrative & General Support Job Family: Customer Service Department: Revenue Cycle-Customer Service Schedule: Full-time Facility: Heritage Park Indianapolis IN 46250 United States Shift: Day Job Hours: 9:00am - 5:30pm, Monday - Friday with possible on-site training and meetings per business needs
Join Community -------------
Community Health Network was created by our neighbors for our neighbors. Over 60 years later, community is still the heart of our organization. It means providing our neighbors with the best care possible backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care simply delivered - and we couldnt do it without you.
Make a Difference -----------------
The Patient Account Resolution Representative position is responsible for answering inbound billing inquiries in a professional, compassionate, and knowledgeable manner from the point of initial contact through account resolution. Primary functions include:
This role supports the mission and values of the organization by maintaining positive, honest, and productive relationships both internally and externally.
Exceptional Skills and Qualifications --------------------------------------
Applicants for this position should demonstrate the ability to collaborate effectively within a team environment, possess excellent communication skills, and exhibit dependability and reliability. Additionally, candidates should maintain a focused approach and a positive attitude towards problem-solving.
Required Qualifications:
Preferred Qualifications:
Why Community -------------
At Community Health Network, we build teams that deliver exceptional care through empathy, communication, and collaboration. We consider all caregivers an integral part of the exceptional patient experience. We pride ourselves on not having employees but caregivers. Join our community as we make a difference in your community.
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Community Health Network was created more than 60 years ago by our neighbors, for our neighbors. We've never forgotten that heritage. To this day, we're still locally based and locally controlled, and we're as closely tied to our communities as ever.
As a non-profit health system with more than 200 sites of care and affiliates throughout Central Indiana, Community’s full continuum of care integrates hundreds of physicians, specialty and acute care hospitals, surgery centers, home care services, MedChecks, behavioral health and employer health services.