Artificial Intelligence (AI), Billing, Centers for Medicare and Medicaid Services (CMS), Communication Skills, Current Procedural Terminology (CPT), Customer Support/Service, Detail Oriented, Documentation, Finance Software, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, High School Diploma, ICD-10, Insurance, Insurance Regulations, Life Insurance, Medicaid, Medical Billing, Medical Office, Medical Terminology, Medicare, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Organizational Skills, Presentation/Verbal Skills, Telephone Skills, Vision Plan, Writing Skills
Job Description:
Now Hiring Patient Account Representative
Schedule: Lafayette, LA
Pay Rate: $18.00 per hour
Shift: 8 AM - 5 PM, Monday - Friday
Bring Your People Skills. We'll Bring the Opportunity.
We get it-job hunting is no fun. But if you're great with people and cool under pressure, we've got a Patient Account Representative that are the real deal. Let's make it easy.
We're Looking for Someone Who: Requirements
- High School Diploma or equivalent
- Knowledge of medical insurance types (Commercial, Medicare, Medicaid)
- Working knowledge of CPT and ICD-10 codes, HCFA 1500, UB04 claim forms, HIPAA, and billing/insurance regulations
- Ability to learn and maintain knowledge of the patient database and billing systems
- Strong understanding of medical terminology and insurance benefits
- Minimum 2 years of customer service experience required
- Medical office or patient accounts experience preferred
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Strong organizational skills with close attention to detail and accuracy
- Professional written and verbal communication skills
We Take Care of Our People: Requirements
- Solid weekly pay
- Medical, dental, vision + life insurance
- 401(k) option to grow your nest egg
- Great group of people, and room to grow
Job Duties
- Answer inbound calls and emails for the Billing Office and respond to patient account inquiries
- Review and explain patient billing statements, insurance coverage, and account details
- Process payments, refunds, account adjustments, and generate statements
- Establish payment plans and collect outstanding balances
- Review and process financial hardship applications, including verifying required income documentation
- Escalate unresolved complaints to the Supervisor, Manager, or Revenue Cycle leadership as appropriate
- Maintain accurate documentation within the patient billing system
- Communicate effectively with patients, families, and internal teams to resolve account concerns
- Complete additional projects and duties as assigned
"The recruiter I worked with was very nice and understanding. They helped me find the job that was best for me." Staffmark Associate
Good vibes, good pay, good people. Join us - Apply here.
Join a Team That Works for You
At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.
With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.
About Us
At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
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Staffmark Group Llc
We recognize that you have choices when it comes to staffing companies. What makes Staffmark different? We think it's our focus on two things: people and results. This focus has allowed Staffmark to create one of the top customer satisfaction programs in the staffing industry. Staffmark has earned Inavero’s Best of Staffing® Client Diamond Award after winning the Best of Staffing Client Award for the last seven years! Presented in partnership with CareerBuilder, Inavero’s Best of Staffing Client Diamond winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients. We are focused on matching jobs with people and people with jobs, so If you're looking for a job, we're looking for exceptional people, and we invite you to join us. If you're looking for exceptional talent, we invite you to put our team to work for you! Come see what it's like to work with a leader in the staffing industry.