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Patient Access Technician

MultiCare Health System

Spokane Valley, WA

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Billing, Career Development, Computer Systems, Customer Support/Service, Demographics, Fellowship, Financial Planning, Health Insurance, Healthcare, Hospital, Insurance, Interviewing Skills, Medical Assistance, Medical Billing, Medical Treatment, Organizational Skills, Outpatient Care, Patient Admissions, Patient Care, Patient Registration, Regulatory Requirements, Team Player, Tuition Fees
LOCATION
Spokane Valley, WA
POSTED
30+ days ago
You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 0.0, Shift: Variable, Schedule: Variable

Position Summary
The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for ensuring accurate patient admission and registration. This intermediate-level clerical position will allow you to apply your professional service-orientation, good judgment and independent thinking in your daily work functions.

Responsibilities

You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements
You will obtain inpatient bed assignments and processes inpatient admission, including arm banding, addressograph plate, and completion of necessary forms
You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process
You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas
You will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic insurance and/or third-party liability information
You will perform eligibility verification and resolves any discrepancies, determine the need for financial assistance recommendation and application, referring to the Financial Counselor where necessary

Requirements

Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing & Insurance

OR

One (1) year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service or billing duties required; healthcare setting preferred

About Valley Hospital

MultiCare Valley Hospital is a 123-bed, fully accredited acute-care hospital in Spokane Valley, featuring a Level III Trauma Center, comprehensive surgical, inpatient, outpatient and diagnostic services, and advanced cardiac care. Clinicians join a collaborative, patient-focused team in a community where professional growth and work-life balance are highly valued.

About the Spokane Valley Community

Spokane Valley, Spokane's largest suburb, offers a relaxed, family-friendly lifestyle with quick access to the region's natural beauty and city amenities. With riverfront trails, lakes, golf courses, ski resorts, wineries and nearby national parks, outdoor enthusiasts will find plenty to explore. The community combines small-town charm with easy access to Spokane's urban conveniences, making it an ideal place to live, work and play.

Why MultiCare?

Rooted in the local community - Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years

Growth and education - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future

Well-being and support - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life

Living our values - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other

Belonging for all - Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued

Pacific Northwest lifestyle - Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.07 - $31.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

About the Company

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MultiCare Health System