Patient Access Supervisor - Full Time

Key Responsibilities

• Supervise staff (hiring, training, scheduling, performance)
• Oversee front desk operations and patient flow
• Ensure accurate registration and insurance verification
• Monitor key metrics (accuracy, eligibility, collections)
• Standardize workflows and adjust staffing as needed
• Serve as escalation point for issues

Qualifications

• High school diploma required
• 5+ years Patient Access experience preferred
• Healthcare experience strongly preferred
• Knowledge of insurance and revenue cycle processes a plus
• Strong leadership, communication, and organizational skills

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What’s in it for you

• One of the best 401(k) programs in central Iowa (including employer match & profit sharing)
• Employee incentives tied to clinic success
• Generous PTO + paid holidays
• Health, dental, and vision insurance
• Quarterly volunteer opportunities with local nonprofits
• Training and development programs
• Fun employee events (Iowa Cubs night, tailgates, Adventureland, State Fair tickets, holiday party, movie nights & more)
• Monthly celebrations, jeans days, and clinic-wide competitions
• Employee rewards and recognition program
• Wellness program with up to $350/year in incentives
• Employee feedback surveys and transparent communication culture