PositionSummary:
The Patient Access Supervisor (PAS) supervises the Patient Access employees, assuring operational efficiencies are maintained. Performs pre-registration procedures including but not limited to the oversight of registration, insurance verification, patient financial responsibility calculations,and up-front collections.
Qualifications:
Education:
High School Diploma required.
Associatedegree(AS)in managementrelated field preferred.
Bachelor'sdegree (BA/BS) in management related field preferred.
Experience:
Licensure/Certification/Registration
- One of three certifications listed below is required or must be obtained within six (6) months of hire date or acceptance of position:
- CHAA – Certified Health Access Associate certification through the National Association of Health Access Management (NAHAM) or;
- CHAM – Certified Health Access Manager certification thought he National Association of Health Access Management (NAHAM) or;
- RHIT – Registered health Information Technician Certification through the American Health Information Management Association (AHIMA).
- Certification for Medical Coding and Billing preferred.
*Assessmentof overall credit worthiness by review of a consumer credit report is required. *
Duties& Responsibilities:
Ensuresthequality provision of registration, pre-cert verification, payer ID, and Patient financial obligation for services.
Measuresregistrationproductivityandotherfunctionsforaccuracylevels.
Schedulesstaffforadequatecoverageonanextendedhourbasisandcompletesvariousdepartmentalprocess improvements.
Completeother duties as assigned.
Provideexemplarycorecustomerservice.
Effectivelyutilizestrongorganizational skills.
Consistentlydisplayeffective verbal and written communication skills.
Proficientunderstandinganduseoftechnology/PCskillsrequired.
Remaincalmandprofessionalin allsituations.
Consistentlyexerciseindependentjudgment.
Each employee who participates in the coding, billing or claims submission process, from the initial receipt of a physician order to the receipt of payment for services, shall accurately and honestly perform his/her functions to ensure that accurate claims are submitted, and theorganizationretainsonly those funds to whichit islegallyentitled.
Completes other duties as assigned by department leadership.