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Patient Access Specialist Lead - CU Sports Medicine

Boulder Community Health

Boulder, CO

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JOB DETAILS
SALARY
$19.29–$28.24 Per Hour
SKILLS
Accounts Receivable, Alliance/Partner Management, Application Programming Interface (API), Biometrics, Calendar Management, Co-Payments, Communication Skills, Community Health, Computer Skills, Dental Insurance, Documentation, Emergency Care, Flexible Spending Accounts, Health Insurance, Healthcare, High School Diploma, Hospital, Laboratory Testing, Leadership, Life Insurance, Massage Therapy, Medical Office, Medical Records, Medicine, Nonprofit, People Management, Performance Analysis, Performance Metrics, Performance Reviews, Physical Therapy, Public Health, Radiography, Records Management, Retirement Planning, Service Delivery, Sports Medicine, Strategic Planning, Team Lead/Manager, Telephone Skills, Time Management, Vision Plan, Word Processing
LOCATION
Boulder, CO
POSTED
7 days ago
Patient Access Specialist Lead - CU Sports Medicine

Boulder Community Health, Boulder, CO 80303



$19.29 - $28.24 an hour - Full-Time Days, 40 hours per week

+$2.00/hr for weekend shifts. 



Boulder Community Health is seeking a Patient Access Specialist 2 role for CU Sports Medicine who is responsible for efficient, operational leadership for the front office Care Team Assistants, understanding strategic direction, and coordination of clinic. Duties shall include, but are not limited to, physician schedules, clinic patient flow and clinic operations. 



Benefits:

•Health insurance, including a FREE employee only option

•Dental and Vision insurance

•BCH paid Life Insurance; Spouse and Dependent Life Insurance plans

•Short-term and Long-term disability coverage

•Health and Dependent Care Flexible Spending Accounts

•Retirement plan with BCH matching contributions, and discretionary lump sum contribution

•Paid Time Off

•Education assistance program

•Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more

•Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki

•Free one-on-one retirement planning sessions 

•Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family



Qualifications 

•High school graduate or equivalent preferred

•Associate’s degree or equivalent work experience preferred

•One to three years of supervisory experience, preferably in a medical office setting

•Word processing and computer experience preferred



Responsibilities

•Time management of Care Team Assistants.

•API Care Team Assistant timecard input and supervision.

•Assists Manager with Service Excellence Evaluations.

•Assists in monitoring ongoing Performance metrics for staff competencies.

•Assists and conducts Care Team Assistant interviews.

•Balances and deposits office receivables.

•Ensures adequate inventory.

•Facilitates Care Team Assistant staff meetings.

•Creates and reviews employee work schedules and ensures all clinic hours are covered.

•Greets patients upon arrival and notifies appropriate clinical staff of patient arrival, answers and screens calls, directs calls by taking messages and/or finding appropriate staff to handle the client.

•Communicates effectively with public, peers, patients, physicians, clinicians, etc.

•Provides patient information when appropriate and knows when it is not appropriate.

•Schedules appointments for practitioners and physical therapy staff according to established clinic guidelines.

•Collects co-pay and visit payments.

•Handles cancellations according to established clinic guidelines.

•Assists with implementation of physician’s orders (i.e., schedules X-rays or lab tests).

•Maintains appropriate patient documentation and verifies chart information on regular basis.

•Maintains open lines of communication with participating physician offices.



About Boulder Community Health 

Boulder Community Health (BCH) is a not-for-profit healthcare organization based in Boulder, Colorado, serving the Boulder County community. Our flagship facility, Boulder Community Hospital, along with several other locations, provides comprehensive care, including acute care, emergency services, psychiatric care, and outpatient services. BCH offers a wide range of specialties, including cardiology, oncology, orthopedics, maternity, and mental health care, with a strong emphasis on patient-centered, high-quality care.

We are dedicated to improving community health through advanced medical technology, evidence-based practices, wellness programs, and community outreach initiatives. BCH maintains strong partnerships with local physicians and supports public health efforts to promote healthy lifestyles and address health disparities.

As a Certified Level II Trauma Center, Boulder Community Hospital provides expert emergency care for serious and complex injuries while delivering comprehensive services across the full continuum of care.



EOE/Affirmative Action/Drug-free workplace. 

BCH will never conduct interviews or ask for employment documents via text.

This position has no close date. Applications will be accepted until the position is filled.

About the Company

B

Boulder Community Health