Job Summary:
Under indirect supervision, performs a variety of patient registration, telephone, reception, cashiering, and clerical duties. Implements, maintains, and assumes responsibilities of patient registration, insurance verification, notification & authorizations, and scheduling, ensuring adequate staff is available for operations. Trains, orients, and monitors assigned Patient Access Services Clerk personnel and/or new employees in all duties and functions. Reviews, audits, and corrects for completeness, accuracy, and adherence to applicable policies and procedures, as well as provides to staff and supervisor. Researches and resolves problems. Prepares, organizes, and conducts presentations, meetings, and coordinates, plans, and monitors distribution of workload. Prepares and maintains work schedules and assignments. Prepares and codes timecards for managers approval, as needed. Reviews, analyzes, and validates reports and other information using decision-making skills. Collaborates with Financial Counselors and other team members on issues requiring shared accountability and/or decision making.
Essential Responsibilities:
• Ensures that adequate staff is available for operations in all Patient Access Services (PAS) areas of responsibility. • Responsible for overall admitting function of the facility/clinic, including but not limited to: registrations, insurance verification, etc. • Prepares and maintains work schedules. • Participates in training of personnel. • Ensures registration data is complete and accurate. • Participates in team meetings. • Responsible for cash handling. • Prepares various reports for financial teams, management, and appropriate departments as needed. • Prepares and codes timecards for each pay period for managers approval as needed. • Performs other duties and accepts responsibility as assigned.