Patient Access Representative

Overview

We are seeking a highly organized and customer-focused Patient Access Representative to join our team at MedCura Health. The ideal candidate will have excellent communication skills and a strong commitment to providing exceptional patient service. This role is critical in ensuring a positive experience for our patients from the moment they enter our practice.

Benefits:

• Competitive salary
• Annual incentives
• Retention bonus
• Comprehensive benefits & discounts
• Retirement plan w/ employer matching
• Paid Time Off (PTO)
• Paid holidays
• Company issued uniforms
• Opportunities for professional development and continuing education
• Opportunities for loan repayment and/or student loan forgiveness

Schedule

• Full-time
• Shift: Day
• Salary: $16.00 - $22.00 / hour

Qualifications

High school diploma or equivalent required; associate degree preferred. Previous experience in a healthcare or customer service setting is highly desirable. Strong interpersonal and communication skills. Proficiency with electronic health records (EHR) systems and other office software. Ability to multitask and handle a fast-paced work environment. Attention to detail and strong organizational skills. Knowledge of medical terminology is a plus.

Responsibilities

• Greet and assist patients and visitors upon arrival.
• Register patients, verify insurance information, and collect necessary documentation.
• Schedule appointments and manage patient flow to ensure timely service.
• Answer phone calls, address inquiries, and provide information about services and procedures.
• Process patient payments and provide receipts for services rendered.
• Maintain accurate and up-to-date patient records in the electronic health records (EHR) system.
• Ensure compliance with HIPAA and other regulatory requirements related to patient privacy and information security.