Patient Access Documentation Coordinator - Practice Access

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Penn State Health-Hershey Medical Center Location: US Work Type: Full Time FTE: 1.00 Shift: Varied Hours: 8 hr

Recruiter Contact: Carlee Maiman at email@protected

SUMMARY OF POSITION

The Patient Access Documentation Specialist is responsible for the timely accurate review routing and processing of incoming faxes received through centralized fax systems. This role plays a critical part in ensuring patient access continuity of care and operational efficiency by appropriately categorizing faxed information initiating workflows and collaborating with clinical and administrative teams to resolve issues and prevent delays in care.

MINIMUM QUALIFICATIONS

High school diploma or equivalent required.

Minimum of two years of experience in a healthcare administrative patient access medical office or call center environment.

Experience working with fax management systems electronic health records or document management platforms.

PREFERRED QUALIFICATIONS

Associates or Bachelors degree in Healthcare Administration Business Administration or a related field.

Experience in ambulatory healthcare patient access centralized scheduling or referral management.

Familiarity with Epic or similar EHR systems.

WHY PENN STATE HEALTH

Penn State Health offers exceptional opportunities to learn and grow exposure to a wide patient population and the ability to provide individualized innovative and specialized care to patients in the community. Penn State Health offers an exceptional benefits package including:

• Medical
• Dental
• Vision with no waiting period
• Total Rewards Program that highlights a few of the many additional offerings below
• Be Well with Employee Wellness Programs and Fitness Discounts
• University Fitness Center Peloton
• Be Balanced with Generous Paid Time Off Personal Time and Paid Parental Leave
• Be Secured with Retirement Extended Illness Bank Life Insurance and Identity Theft Protection
• Be Rewarded with Competitive Pay Tuition Reimbursement and PAWS UP employee recognition program
• Be Supported by the HR Solution Center Learning and Organizational Development and Virtual Benefits Orientation Employee Exclusive Concierge Service for scheduling

WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE

WeAre comprised of a team network to ensure our practice sites and our employees respond effectively to the ever-changing healthcare environment and provide the highest standard of care to our patients. The Academic Practice is the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center. We support the educational and research mission of the Penn State College of Medicine and strive to recruit and retain the highest quality physicians and staff.

YOU TAKE CARE OF THEM. WELL TAKE CARE OF YOU.

State-of-the-art equipment endless learning and a culture of excellence - thats Penn State Health. But what makes our healthcare award-winning Thats all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals including current employees selected for a position will undergo a background check appropriate for the positions responsibilities.

Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Healths policies and objectives are in direct compliance with all federal and state constitutional provisions laws regulations guidelines and executive orders that prohibit or outlaw discrimination.

Union: Non Bargained

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