Patient Access Coordinator I / ED - Rotational - Full Time - Wexford

Patient Access Coordinator I - ED - Rotational - Full Time - Wexford

Job Title: Patient Access Coordinator I - ED - Rotational - Full Time - Wexford

Company: Highmark Health

Location: Wexford, PA 15090 (12351 Perry Highway)

Job Category: Administrative Services

Job Type: Full Time

Posted: 03/05/2026

Job Family: Patient Access - AHN

Req ID: J277755

Job Summary:

Create the first impression of Allegheny Health Networks (AHN) services to patients, families, and external customers upon arrival. Assume clinical and financial risk of the organization when collecting and documenting information on the patients behalf. This role is responsible for conducting scheduling, registration, and admitting functions independently at the bedside, validating patient demographic data, and identifying and verifying insurance information.

Responsibilities:

• Conducts scheduling, registration, and admitting functions independently at the bedside
• Validates patient demographic data and identifies and verifies insurance information
• Obtains limited clinical data based on service required
• Collects and updates all necessary data to ensure timely and accurate bill submission
• Provides or obtains signatures on regulatory paperwork as required
• Identifies patient financial responsibilities, calculates estimates, collects liabilities, and performs daily reconciliation
• Maintains focus on attaining productivity standards and recommends innovative approaches for enhancing performance and productivity
• Maintains cohesive working relationships with healthcare personnel to communicate pertinent information
• Practices patient confidentiality and is accountable for accurate registration into the electronic health record during system downtime
• Responds to inquiries from patients, visitors, hospital personnel, government agencies, etc., under all circumstances and conditions

Essential Responsibilities:

• Conducts scheduling, registration, and admitting functions independently at the bedside
• Validates patient demographic data and identifies and verifies insurance information
• Obtains limited clinical data based on service required
• Collects and updates all necessary data to ensure timely and accurate bill submission
• Provides or obtains signatures on regulatory paperwork as required
• Identifies patient financial responsibilities, calculates estimates, collects liabilities, and performs daily reconciliation
• Maintains focus on attaining productivity standards and recommends innovative approaches for enhancing performance and productivity
• Maintains cohesive working relationships with healthcare personnel to communicate pertinent information
• Practices patient confidentiality and is accountable for accurate registration into the electronic health record during system downtime
• Responds to inquiries from patients, visitors, hospital personnel, government agencies, etc., under all circumstances and conditions

Qualifications:

• High School, GED, or one to three months related experience and/or training or equivalent combination of education and experience
• Experience operating a PC and using software applications
• One previous year of related experience preferably within a medical setting, financial services setting, and/or a demanding customer service environment

Preferred Qualifications:

• Medical terminology and insurance knowledge

Disclaimer:

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirements:

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability and Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures, as well as all data security guidelines established within the companys Handbook of Privacy Policies and Practices and Information Security Policy.

Equal Employment Opportunity:

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

Accessibility:

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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.

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