Patient Access Coordinator Full Time

Knight Health Holdings LLC

Logan, WV

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JOB DETAILS

SKILLS

Acute Care, Best Practices, Billing, Calendar Management, Career Development, Co-Payments, Communication Skills, Conflict Resolution, Customer Support/Service, Demographics, Electronic Medical Records, Facebook, Fast Food, Healthcare, Healthcare Administration, High School Diploma, Hospital, Insurance, LinkedIn, Long-Term Care, Medical Billing, Medical Record System, Microsoft Office, Organizational Skills, Patient Care, Patient Registration, Payroll Tax, Presentation/Verbal Skills, Problem Solving Skills, Quality Assurance, RADIUS (Remote Authentication Dial-In User Service), Retirement Plan, SED Text Editor, Technical Delivery, Time Management, Writing Skills

LOCATION

Logan, WV

POSTED

30+ days ago

Patient Access Coordinator Full Time at ScionHealth

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Empowering the Hands that Heal

Patient Access Coordinator Full Time

Logan, West Virginia

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Overview
Success profile
Culture
Responsibilities
Benefits

Overview

ScionHealth strives to provide quality-driven, patient-centered acute and post-acute hospital solutions. The health system is focused on driving innovation, serving its communities, and investing in people and technology to deliver compassionate patient care and excellent health outcomes. Based in Louisville, ScionHealth operates 79 hospital campuses in 25 states - 61 long-term acute care hospitals and 18 community hospital campuses and associated health systems.

Success Profile

What do you need to be successful at ScionHealth? Here are the top traits we're looking for:

Communicator
Creative
Deadline-oriented
Goal-oriented
Problem-solver
Strategic

Our Culture

Driven by quality: We believe that if we focus on delivering quality care, exceeding expectations related to customer service and supporting our people, our business results will follow.
We equip our hospitals and our people with the resources, technology and expertise they need to deliver the best possible care to patients.
We're always looking to find better ways to support caregivers by improving what we do, sharing best practices, and responding to the changing needs of our people and the patients they serve.

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Patient Access Coordinator Full Time

Logan, West Virginia

Facility Logan Regional Medical Center

Req ID 554274 Post Date 04/17/2026 Category Administrative

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Description

Step into a meaningful role at Logan Regional Medical Center, a 132-bed facility located in southern West Virginia. Logan Regional is an award-winning, full-service community hospital with a history of innovation, from its one-of-a-kind Rural General Surgery residency program to its collaboration with Marshall Health Network to bring more opportunities for specialty care to the area. Logan Regional has earned the prestigious "A" grade from The Leapfrog Group, inclusion in Becker's listing of Great Community Hospitals, Forbes Inaugural Top Hospitals list, and Best-in-State hospital status from Newsweek/Statista. Consider growing your career at Logan Regional, which offers an ideal combination of high standards of care in a small, caring community.

Job Summary

The Patient Access Coordinator Level 2 is responsible for performing advanced registration, scheduling, and insurance verification tasks. This role involves managing more complex patient interactions, scheduling appointments, and resolving registration and billing inquiries while maintaining a high level of customer service.

Essential Functions

Perform patient registration, verifying demographic and insurance information accurately.
Schedule diagnostic tests and procedures, coordinating with other departments as needed.
Review physician orders for completeness and compliance with hospital guidelines.
Obtain and explain insurance benefits and coverage to patients.
Collect payments, including co-pays, co-insurance, and deductibles, and provide financial counseling as needed.
Maintain a passing QA score and meet collection goals as set by the department.
Cross-train in other areas within Patient Access to provide coverage during staffing shortages.
Respond to complex patient inquiries and resolve registration and billing issues effectively.

Knowledge/Skills/Abilities/Expectations

Intermediate knowledge of insurance verification and scheduling processes.
Strong problem-solving and conflict resolution skills.
Ability to handle complex patient interactions in a professional manner.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office and electronic medical record systems.

Qualifications

Education

High School Diploma or GED required
Coursework in healthcare administration or related field preferred.

Licenses/Certifications

None required.

Experience

Minimum of 1 year of experience in registration, scheduling, or billing in a healthcare setting.

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Benefits

Career Development

We support growth and development for all our employees through various means and in programs designed to foster inclusion.

Healthcare

Your health is important to us. We offer a comprehensive benefits program and resources to support healthy lifestyles for you and your family.

Retirement Plan

Employees can contribute to their retirement with plans that allow for pre-tax or after-tax contributions through payroll deductions.

Paid Time Off

With paid holidays and unlimited PTO, you are encouraged to take the time you need to relax and recharge with family and friends.

Work-Life Balance

Work-life balance is not just a perk, it is encouraged. We believe that our employees work their best when they're allowed to be their best selves in and out of the office.

Miscellaneous Benefits

Whether you're looking for pet insurance, identity theft protection, or select discounts from hundreds of local and national merchants, we have a variety of benefits that help provide peace of mind.

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Patient Access Coordinator Full Time

Knight Health Holdings LLC

Logan, WV

About the Company

Knight Health Holdings LLC