Overview
Be inspired
.
Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoingmentorshipand leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: + Comprehensive health benefits that start day 1 + Student Loan Repayment Assistance & Reimbursement Programs + Family-focused benefits + Wellness incentives + Ongoing mentorship, _development,_ and leadership programs + And more
Description
Job Description: + The Patient Access Consultant role will report into Patient Access and serve as a subject matter expert in Patient Access, covering scheduling workflows, metrics, template strategy, and other items. + Proactive Metrics Review: Initiate a proactive analysis of access metrics, identifying opportunities to enhance patient throughput, utilization, and ensure timely access to care. + Streamline scheduling processes for increased efficiency. + Stakeholder Engagement: Lead collaborative meetings with division stakeholders to drive impactful changes in decision trees, scheduling workflows, contact center tools, template strategy, and visit type/department settings. + Knowledge Dissemination: Educate and empower stakeholders with up-to-date best practices in Patient Access, fostering a shared understanding of the evolving landscape. + Project and Process Management: Spearhead projects and enterprise-wide process improvement initiatives related to patient access, ensuring alignment with organizational objectives. + Data-Driven Decision-Making: Utilize advanced data skills to run, analyze, and interpret data, leveraging insights to drive continuous improvement efforts. + Template Optimization: Conduct thorough analyses of templates and subgroups to inform recommendations for template adjustments and scheduling workflow improvements, ensuring precision and effectiveness. + Effective Communication and Collaboration: Engage in seamless communication, fostering collaboration while leading process improvement projects with physicians and operational leaders. + Comprehensive Understanding: Develop a profound understanding of all facets of patient access, encompassing Contact Center, Digital Patient Experience, Capacity Management, Business Solutions Platforms, and Epic Cadence functionalities. + Critical Thinking and Solutions Development: Apply critical thinking skills to address unique challenges posed by operational and clinical partners, devising innovative solutions to optimize patient access. Minimum Qualifications: + Bachelors degree in Business Administration, Industrial Engineering, Healthcare Management, or a related field. + Minimum 3 years' relevant work experience. + Additional degrees may be substituted for experience.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.
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Division
_Emory Healthcare Inc._
Campus Location
_Atlanta, GA, 30345_
Campus Location
_US-GA-Atlanta_
Department
_EHI Pat Access Support Srvcs_
Job Type
_Regular Full-Time_
Job Number
_161715_
Job Category
_Business Operations_
Schedule
_8a-5p_
Standard Hours
_40 Hours_
Hourly Minimum
_USD $39.31/Hr._
Hourly Midpoint
_USD $47.90/Hr._ Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.E
Emory Healthcare/Emory University