Position Summary:
Patient Check-in / Check-out, schedules / reschedules follow up appointments, obtain correct demographics and financial information, collects and post co-pays, channel incoming calls, handle medical records requests, scan and index patient records into our EMR. Verifies existing or new insurance information provided by the patient. Float to cover satellite offices. Performs other duties as assigned.
Position Qualification:
High School diploma or GED required
Excellent customer service skills required.
Ability to communicate effectively through conversation.
Abiilty to type from face to face conversation.
Ability to handle multiple tasks simultaneously.
Ability to enter data into computer system with minimal typing errors.
Close attention to detail.
Located in Knoxville, Tennessee, The University of Tennessee Medical Center, has a rich history in the East Tennessee community of providing patient-centered care and remaining at the forefront of research, technology and treatments. UT Medical Center attributes its well-respected standing within the community to the exceptional people that dedicate themselves to patient care excellence. The hospital serves as a referral center for Eastern Tennessee, Southeastern Kentucky and Western North Carolina. It is the region’s academic medical center, Magnet® recognized hospital and Level I Trauma Center.