Sign upLog in

Parts Supervisor

Chadwick-BaRoss

Westbrook, Maine

Apply
JOB DETAILS
SKILLS
Analysis Skills, Construction, Corporate Communications, Customer Support/Service, Dental Insurance, Detail Oriented, Driver's License, Employee Assistance Plan, Establish Priorities, Federal Laws and Regulations, Forestry and Logging Machinery, Heavy Equipment/Vehicles, Human Resources, Interpersonal Skills, Inventory Levels, Inventory Management, Leadership, Life Insurance, Maintain Compliance, Mentoring, Microsoft Office, Organizational Skills, Parts Sales, Performance Management, Physical Inventory, Pricing, Problem Solving Skills, Product Support, Productivity Management, Profit & Loss, Regulatory Compliance, Resolve Customer Issues, Retail, Returns Processing, Safety Standards, Safety/Work Safety, Sales, Team Lead/Manager, Technical Support, Time Management, Training Program, Tuition Reimbursement, Vision Plan, Warehousing
LOCATION
Westbrook, Maine
POSTED
3 days ago
Role: Parts Supervisor

Job Summary: The Parts Supervisor plays a vital role in overseeing all aspects of the Parts Department operations, providing leadership to the parts counter and warehouse staff. The primary goal is to deliver exceptional customer service, ensuring maximum equipment uptime for our customers while fostering high employee morale and adhering to company policies and procedures.

Compensation: Starting at $30.00/hr based on experience

Benefits
  • Health Insurance (includes teledoc, virtual health, FSA, HSA & other benefits)
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Health Savings Account
  • Short term disability
  • 401k Match
  • Paid vacation
  • Employee Assistance Program
  • Employee Engagement Events
  • Awards and Recognition
  • Tuition Reimbursement
  • Service Awards
  • Employee Perks & Discounts

Job Responsibilities
  • Maintain a balanced inventory aligned with service, sales, and retail customer needs.
  • Establish pricing parameters to ensure profitability and customer loyalty.
  • Monitor and adjust inventory levels to minimize obsolescence.
  • Process returned parts for maximum credit.
  • Review and place weekly stock orders and special orders.
  • Collaborate with Product Support Representatives to drive new business opportunities.
  • Resolve customer service issues efficiently to ensure high satisfaction levels.
  • Support the Service Department with required parts and assistance.
  • Complete paperwork accurately and on time.
  • Ensure adherence to industry regulations, company policies, and safety standards.
  • Lead, mentor, and motivate team members to maximize productivity and performance.
  • Communicate company goals, values, and expectations effectively.
  • Address and resolve team conflicts in collaboration with Human Resources and the Branch Manager.
  • Provide technical assistance to employees and customers related to parts.
  • Participate in annual physical inventory and implement manufacturer training programs.
  • Perform additional duties as assigned.

Qualifications
  • Minimum of 3 years of experience in the heavy equipment or related industry.
  • Associate’s Degree (preferred) or equivalent work experience.
  • Valid driver’s license.
  • Leadership and team management skills.
  • Basic to intermediate Microsoft Office proficiency.
  • Strong analytical and problem-solving skills.
  • Excellent customer service and interpersonal skills.
  • Ability to prioritize and manage workload effectively.
  • Working knowledge of equipment operations and mechanical functions, especially in construction and forestry equipment.
  • Strong diagnostic and technical skills.
  • Detail-oriented and organized.
  • Ability to work independently and collaboratively.

Chadwick-BaRoss, Inc and Thompsonrolec Enterprises. is an Equal Opportunity Employer and welcomes all qualified individuals to apply regardless of race, gender, gender identification, sex, sexual orientation, disability, national origin, armed-services status, age, or any other classification protected by local, state, or federal law. Accommodations are available on request for candidates taking part in all aspects of the selection process.

 

About the Company

C

Chadwick-BaRoss

Chadwick-BaRoss represents the finest manufacturers in the industry; meeting the needs of the heavy equipment markets from Maine to Connecticut with six conveniently located facilities. Through our years of emphasis on product development and support, Chadwick-BaRoss has become uniquely positioned to provide a selection of the best equipment available anywhere with support unsurpassed in the industry.

FORESTRY

All your forestry needs, from harvesting to forwarding, to loading and processing, can be met with our full line of harvesters, forwarders, processors, slashers and delimbers.

CONSTRUCTION

All your construction needs, from road building to site preparation, can be met with our earth moving equipment lines: excavators, wheel loaders, skidsteers, and off-highway trucks. These products are complemented by a full line of shaker and trommel screens and stackers for support back at the pit. A full line of attachments, such as hydraulic and high-lift buckets extends the utility of primary construction units.

RECYCLING

Our recycling equipment includes industrial tub grinders for reducing various kinds of wood waste, screens for mixing or separating municipal waste and compost, recyclers for processing construction debris and other waste materials and classifying them into sizes appropriate for various end users.

MUNICIPALITIES

Municipalities depend on us for equipment such as vacuum and mechanical sweepers, sewer and basin cleaners and equipment support for their road maintenance activities. We are uniquely positioned to fill your snow removal needs with attachments to traditional earth moving units as well as specialized units such as tracked sidewalk plows.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Automotive Sales and Repair Services
FOUNDED
1929
WEBSITE
https://www.chadwick-baross.com/