Service Parts Catalog Analyst

• Location: Farmington Hills, MI
• Work Environment: Hybrid — Monday–Thursday onsite, Friday remote
• Required Hours:7:00 AM – 3:30 PM
• Employment Type:W2 Contract (Long-Term)
• Pay Rate:$31 per hour
• Overtime: None
• MVR: Required
• Position Includes:16 paid holidays, 10 days of PTO, and medical contribution if needed

Role Overview

Epitec is seeking a Service Parts Catalog Analyst to support service parts data creation, maintenance, and accuracy for a leading global automotive manufacturer. This role partners closely with engineering, supply chain, aftersales, and dealer-facing teams to ensure accurate parts catalog data and optimal service part definitions.

Key Responsibilities

• Establish service parts data in the FAST 2000 parts catalog authoring system

• Maintain accuracy of the Service Parts Master File (PMF) within the enterprise parts system

• Coordinate across engineering, parts supply, service, purchasing, warehousing, distribution, marketing, vendors, and pricing

• Reconcile conflicting inputs to determine whether parts are sold as assemblies or individual components

• Investigate and resolve catalog inquiries from Dealer Parts Information Center (DPIC), export customers, and distribution centers

• Research CAD data, engineering drawings, technical standards, illustrations, and photos

• Prepare materials to support stock validation at Parts Distribution Centers (PDCs)

• Apply correct coding for restrictions, supersessions, and service files

• Evaluate supersession strategies by balancing customer satisfaction, cost, and business impact

• Support assigned commodity areas and serve as backup coverage when needed

A Day in the Life

• Review new model service parts and ongoing engineering changes

• Interpret CAD data and technical references to optimize catalog illustrations

• Resolve missing, incorrect, or conflicting catalog data accurately and efficiently

• Respond to technical inquiries with clear, concise, actionable solutions

• Support parts complexity reduction initiatives and consult leadership on complex decisions

Required Qualifications

• 2+ years of professional experience in automotive parts sales, service, or marketing

• Strong understanding of automotive service parts nomenclature and aftersales distribution

• Proven analytical and problem-solving skills

• Ability to synthesize conflicting technical information and recommend solutions

• Strong communication skills with technical and non-technical stakeholders

• Working knowledge of Word, Excel, and PC-based systems

Education:

• Bachelor’s degree preferred

• Relevant professional experience may be considered in lieu of a degree
  
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