The Parts Manager oversees daily operations of the parts department, ensuring timely and accurate support for customers by managing inventory, resolving backorders, and improving processes. They lead, train, and supervise the team, promote a customer-focused culture, and handle escalated issues to enhance customer satisfaction.
They collaborate cross-functionally with engineering, warehouse, purchasing, and other departments to maintain stock levels and support repair campaigns. The role involves utilizing CRM and ERP systems to monitor metrics, analyze KPIs, and implement improvements.
Qualifications include a bachelor’s degree (preferred), 5+ years of automotive parts or supply chain experience, and strong leadership skills. Compensation ranges from $100,000 to $130,000 annually. The position is full-time, on-site in Lancaster, CA, with benefits such as health insurance, 401(k), paid time off, and professional development support.