Job Description:
Position Summary
The Parts Manager (L5) is responsible for leading the complete parts and warehouse operation for a single Wastebuilt location. This role has full ownership of financial performance, inventory accuracy, customer satisfaction, safety, and team development. The Parts Manager ensures reliable, efficient fulfillment while driving continuous improvement, cost discipline, and a high‑performance culture aligned with Wastebuilt's operational and customer standards.
This is a senior, hands‑on leadership role suited for an experienced operations leader who thrives in a fast‑paced, service‑driven environment.
Key Responsibilities
Financial & Business Ownership
Own full P&L accountability for the parts operation, including revenue, margin, expenses, and working capital.
Enforce pricing and discount discipline in partnership with sales and operations.
Develop, manage, and deliver annual operating plans and budget targets.
Identify and execute cost‑reduction and productivity improvement opportunities.
Customer Experience & Service Excellence
Lead all aspects of customer support, including order fulfillment, responsiveness, issue resolution, and escalations.
Ensure best‑in‑class quote‑to‑order execution, accuracy, and turnaround time.
Build strong relationships with internal and external customers to drive satisfaction, loyalty, and growth.
Inventory & Supply Chain Management
Own the inventory strategy, including stocking levels, replenishment, and reduction of slow‑moving or obsolete inventory.
Ensure accurate and timely cycle counts and inventory controls.
Leverage ERP and data insights to improve forecast accuracy and inventory turns.
Warehouse & Fulfillment Operations
Oversee receiving, put‑away, picking, packing, shipping, and delivery performance.
Ensure on‑time, accurate customer deliveries while maintaining operational efficiency.
Maintain facility standards, layout, and workflow to support safety, productivity, and scalability.
Safety, Compliance & Asset Stewardship
Serve as the safety leader for the parts operation, ensuring compliance with all safety policies, regulations, and training.
Maintain a clean, organized, and audit‑ready facility.
Ensure responsible stewardship of inventory, equipment, and company assets.
People Leadership & Talent Development
Hire, train, develop, and retain a high‑performing parts team.
Set clear expectations and provide ongoing coaching and performance feedback.
Conduct performance reviews and manage corrective action when necessary.
Foster a culture of accountability, teamwork, and continuous improvement.
Continuous Improvement
Standardize processes and lead improvement initiatives across service, efficiency, accuracy, and cost performance.
Participate in branch and regional initiatives and best‑practice sharing.
Qualifications
Required
5+ years of experience in parts, warehouse, or operations roles.
2+ years of people leadership or supervisory experience.
Strong financial acumen, including P&L ownership and expense control.
Deep knowledge of inventory management, cycle counting, and supply chain fundamentals.
Proven ability to manage customer escalations and deliver service excellence.
Experience using ERP and inventory management systems.
Strong communication, coaching, and problem‑solving skills.
Preferred
Experience leading operations in a service‑driven or multi‑functional environment.
Lean, continuous improvement, or operational excellence background.
Why Join Wastebuilt?
Leadership role with full operational ownership and impact.
Opportunity to build and develop a high‑performing team.
Supportive culture focused on safety, accountability, and continuous improvement.
Competitive compensation and comprehensive benefits package.
Equal Opportunity Employer
Wastebuilt is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, disability, or veteran status.
Company Benefits:
Medical Plans
Short-Term Disability (STD) and Base Long-Term Disability (LTD)
Insurance
About Wastequip
Wastequip got its start in 1989 with containers and compactors. But, today, we have evolved into so much more than just a manufacturer of high-quality steel containers and compactors. We are the waste industry's only All-in-One solutions provider - from carts and containers to collect waste to hoists and trash trucks to move the waste to parts, service and technology to keep your operation running smoothly.
While we're proud to be North America's leading manufacturer of waste handling equipment, we are equally proud to be a driving force for enhanced sustainability across the waste industry. We are consistently striving to improve our own operations while making it easier for our customers to do the right thing - building a brighter future for all.